Experience Senior Living is seeking an exceptional Executive Director for our beautiful, high-end senior living community, The Gallery at Hacienda Lakes. This is a unique opportunity to be a key player in building and shaping a thriving, luxurious community where residents can live their best lives. If you have experience in high-end luxury settings-whether in hotels, hospitality, multi-family or senior living-and are passionate about making a difference for seniors, we want to hear from you.
Why Join Us?
At Experience Senior Living, our team is composed of dynamic professionals who are passionate about empowering people to live life to the fullest as they age. Our team includes creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families, and team members.
What You Will Do:
As the Executive Director, your role will evolve through two key phases:
Phase 1: Ground-Up Development
Lead Leasing Efforts: Actively drive the lease-up process by engaging and building relationships with potential residents and their families, conducting tours, doing home visits and supporting the sales team in achieving occupancy goals.
Build Community Relationships: Establish strong connections within the local community to create a network of referral partners and community supporters.
Hire and Develop a Team: Recruit, hire, and train a dedicated team of professionals who share your passion for creating a luxurious and vibrant community.
Set the Foundation: Work closely with the construction and development teams to ensure the community is set-up for long-term success.
Phase 2: Operational Leadership
Operational Excellence: Once the community is established, take full responsibility for day-to-day operations, including P&L management and compliance with all regulations.
Resident and Team Satisfaction: Focus on creating a healthy and enriching environment for residents, families, and team members, ensuring high levels of satisfaction and engagement.
Strategic Growth: Develop and implement strategies for occupancy growth, revenue generation, and cost management, while maintaining the quality of services.
Collaborative Leadership: Partner with department heads to ensure every aspect of the community-from health and wellness to dining and activities-meets and exceeds expectations.
Sales and Marketing Support: Continue to actively support the sales and marketing efforts by participating in tours, outreach, and relationship-building with referral partners.
Community Engagement: Remain active in local community activities and events, maintaining the strong network established during the development phase.
What We Offer:
A full benefits package, including medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.
This position has the opportunity to earn a robust lease-up commission, incentivizing this individual to meet occupancy goals while construction is underway all the way up until the first resident moves in and beyond.
The opportunity to work in a luxurious, high-end environment and to make a lasting impact on the lives of our residents.
What We're Looking For:
A Bachelor's degree in business administration, healthcare administration, hospitality or a related field would be a major plus.
Required to obtain certification for Residential Care Facilities based on state regulations within the first 90-days of employment. If you are not currently certified the company will support you to obtain this certification.
3-5 years of successful operations management experience, particularly in achieving financial and sales goals.
Proven experience in luxury hospitality or senior living, with a deep understanding of creating a premium experience for residents and their families.
A strong track record of delivering exceptional customer service and consistently exceeding high expectations.
Strong leadership and team-building skills, with the ability to inspire and manage a diverse team.
Excellent communication and problem-solving skills, with a focus on resident satisfaction and regulatory compliance.
A solid understanding of or ability to quickly learn facilities management, with the ability to ensure that the community is maintained to the highest standards.
Ready to Make a Difference?
If you're excited about the potential to lead a new, high-end senior living community and to build something truly special from the ground up, we invite you to apply. Join us in creating an extraordinary environment where residents can thrive and live their best lives.
Experience Senior Living is an Equal Opportunity Employer.