When you are part of Thermo Fisher Scientific you'll do important work and be valued and recognized for your performance. With hardworking managers and encouraging coworkers for support, you'll find the resources and chances to create contributions to the world.
Our Electron Microscopy business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase efficiency, and ultimately change the world. The EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.
Location: 100% onsite Hillsboro, Oregon
The Mission
The Americas NanoPort team runs an innovative Electron Microscopy and Surface Analysis Centre of Excellence, supporting account managers and external Thermo Fisher Scientific customers in the Sciences and Industry markets. Key goals of the team are to deliver high-quality Customer Applications Training and Support, and to conduct carefully prepared Product and Workflow Demonstrations.
What will you do?
Actively initiate and participate in PPI projects in close collaboration and coordination with the NanoPort management team.
Draft, implement, and maintain marketing materials, including website maintenance.
Follow and implement the latest guidance from the Thermo Fisher Compliance team regarding sample receiving, tracking, and return shipping (both domestically and internationally).
Responsible for the coordination and timely support of NanoPort customer meetings and events, as well as internal workshops.
Act as a functional backup of the NanoPort Customer Training Manager, as required.
How Will You Get Here?
A Bachelor's degree and 2+ years experience in a multinational- and multicultural- team is required. In lieu of Bachelor's degree, 6+ years of experience and High School Diploma or GED equivalent required.
Experience working in a dynamic, fast-paced environment where rapid decisions must be made.
Customer-focused with phenomenal attention to detail, a high level of integrity, and the initiative to identify, pinpoint and tackle problems that arise.
Has a proactive demeanor with excellent planning and calendar organizational skills is required, including the ability to coordinate customer events.
Prioritize multiple tasks, and use good judgment under timelines are required, for the successful achievement of their daily work.
Excellent communication and interpersonal skills. Business proficiency in English (both oral and written) is required.
We offer competitive salary, an annual incentive bonus plan, 401K with company match up to 6%, tuition reimbursement and a range of other employee benefits! We cultivate an exciting company culture that encourages innovation, forward-thinking, and an outstanding career and development prospects.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.