Akkodis is seeking to fill an Industrial Technician (Electrical/Mechanical/ Weigh Calibrations) job in Greensboro, NC. The successful candidate will perform calibrations and preventative maintenance duties on industrial scales and other weighing equipment; ensure all regulatory and quality requirements are supported.
DIRECT HIRE Industrial Technician (Electrical/Mechanical/ Weigh Calibrations) job responsibilities include:
Actively listen to customer feedback and information to align on expectations and what will be required for success.
Ensure clear communication when things do not go to plan to avoid surprises and uncertainty or if service work will be required to span multiple trips or time periods.
Diagnose and troubleshoot customer equipment; ensure connections and integration points with other equipment is understood and whether or not we may need other support to understand root causes of issues (ex. Third party PLC controllers, other production equipment, material handling systems, etc.)
Ensure all customer service level agreements/requirements are achieved to support their production goals
Ability to work overtime and on a rotating on-call schedule including nights and weekends based on customer demand.
Support all workflow and Service Order (SO) data management requirements for This includes the use of all company provided tools, applications, and resources to manage the entire lifecycle of an SO and includes time keeping, service notes, customer signatures, and related details.
Proactively discuss risks with customers and how they may provide opportunities to upgrade and convert existing equipment or to sell service contracts for preventative maintenance agreements with expanded service offerings or more frequent visits.
Explore conversations with customers who are interested in modernizing and upgrading their equipment, leverage Lead Management tool for efficient communication
Develop and maintain strong collaborative relationships with sales to create long-lasting customer relationships and to proactively discuss values of repair v. replace options.
Solicit referrals for new customers and direct this information to sales staff and service manager on a regular basis.
Maintain all inventory and tools in accordance with company policies and procedures
The majority of our work is performed at the customer's location and often times, at the actual point of use by the customer/operator. We are requested To Serve our customers when they need us, which may include after hours, nights, and weekends. Carlton Scale Service Technicians are on-call and may be requested to support customer needs after hours and with little notice. Our Service Technicians may be in a wide variety of environments, including various weather conditions, around powered and moving equipment, as well in processing of materials that may create hazardous conditions.
Qualifications
High School diploma required; Associates or higher degree in electronics, industrial maintenance, or related field work or experience is preferred
Experience in the weighing industry is also preferred
Must pass drug and background checks to support all customer requirements
Capable and comfortable working in new locations, with new people, every day
Experience troubleshooting and diagnosing electrical, mechanical, and electromechanical devices is essential
Experienced and comfortable working with primary modes of digital communication, data management, and documentation tools (MS Office, ERP & CRM systems, and work order and service dispatch systems)
Self-starter capable of working independently with little or no direct supervision; equally capable and effective working in teams and groups
Able to clearly document all aspects of service required and performed
Able to communicate clearly and concisely with customers and associates
Will be required to operate fork truck
Physical Requirements
Able to frequently lift heavy objects, which may include:
50 lb test weights and other equipment, up to 100lbs
Push/Pull ten 50 lb test weights on cart
Lifting 50 lb test weights from floor to waist, waist to shoulder and shoulder to overhead as job assignment dictates
Repetitive lifting of 50 lb test weights from vehicle to weight cart and weight cart to customer equipment
May include lifting heavy objects while climbing, bending, stooping, reaching, etc.
May be required to wear respirator or various other PPE on required jobs
Able to perform the essential job functions at elevations, in confined, cold, wet, hot, humid, or unsanitary conditions as well as a combination of these.
Able to efficiently use all types of hand tools, power tools and hydraulic controlled devices; must provide own basic hand tools
Able to read digital and analog indicated meters and weighing devices
Must have good mechanical aptitude and knowledge of electrical theory
Must have good verbal/written communication skills and understand basic math skills including converting measurements.
Able to communicate with customers and employee in a clear and concise manner
ADDITIONAL INFORMATION
Able to recognize safety hazards related to specific jobs and tasks and to proactively plan to remove or successfully mitigate risks.
Must maintain valid driver's license and be able to drive company vehicle extended hours with few breaks up to eight hours a day and more if overtime is required
Successfully obtain required Commercial Driver's License (CDL) within six months of date of hire; actively support all CDL maintenance requirements; drive safely and obey DOT guidelines at all times
Answer the bell - always be on-time, ready to serve, and demonstrate the highest level of professionalism at all times; Proactively plan for every service order and request.
The majority of our work is performed at the customer's location and often times, at the actual point of use by the customer/operator. We are requested To Serve our customers when they need us, which may include after hours, nights, and weekends. Carlton Scale Service Technicians are on-call and may be requested to support customer needs after hours and with little notice. Our Service Technicians may be in a wide variety of environments, including various weather conditions, around powered and moving equipment, as well in processing of materials that may create hazardous conditions.
If you are interested in the Industrial Technician job in the Greensboro area, then please click APPY NOW. For other job opportunities available at Akkodis go to www.akkodis.com If you have questions about the position, pleases contact Marie Badger at marie.badger@akkodisgroup.com today. Referrals are greatly appreciated.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings could include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.