**Benefits:** Comprehensive benefits package including health insurance, paid time off, and opportunities for professional development.
**About Us:**
We are a thriving and dynamic restaurant group based in Manhattan, known for our exceptional culinary experiences and top-notch customer service. As we continue to expand our brand with new locations, we seek an enthusiastic and dedicated Assistant General Manager (AGM) to join our team. This role offers significant growth potential, with the opportunity to advance to General Manager and play a key role in our expansion.
**Position Overview:**
The Assistant General Manager (AGM) will work closely with the General Manager to oversee the daily operations of our flagship restaurant. The AGM will be responsible for ensuring high standards of food quality, service, and customer satisfaction. This position requires a proactive leader with strong organizational skills, a passion for the hospitality industry, and the ability to thrive in a fast-paced environment.
**Key Responsibilities:**
1. **Operational Management:**
- Assist in managing all aspects of restaurant operations, including front and back of house.
- Ensure compliance with health and safety regulations.
- Maintain high standards of food quality, presentation, and service.
2. **Staff Leadership:**
- Support the recruitment, training, and development of staff.
- Foster a positive and collaborative team environment.
- Conduct regular performance evaluations and provide constructive feedback.
3. **Customer Experience:**
- Ensure exceptional customer service and address any guest concerns or complaints promptly.
- Monitor and respond to customer feedback to continuously improve the dining experience.
4. **Financial Performance:**
- Assist in managing budgets, inventory, and financial reports.
- Monitor sales and profitability, implementing strategies to achieve financial goals.
5. **Strategic Growth:**
- Contribute to the planning and execution of new location openings.
- Identify opportunities for operational improvements and business growth.
6. **Marketing and Community Engagement:**
- Support marketing initiatives and promotional events.
- Build and maintain relationships with local businesses and community organizations.
**Qualifications:**
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
- Minimum of 3-5 years of experience in a managerial role within the restaurant industry.
- Proven leadership skills with the ability to motivate and manage a diverse team.
- Strong understanding of restaurant operations, including inventory management, budgeting, and P&L statements.
- Excellent communication and interpersonal skills.
- Ability to thrive in a high-pressure, fast-paced environment.
- Passion for delivering exceptional customer service and a keen eye for detail.
- Flexibility to work evenings, weekends, and holidays as required.
**What We Offer:**
- Competitive salary ($80,000 - $90,000) with performance-based bonuses.
- Comprehensive benefits package, including health insurance and paid time off.
- Professional growth and development opportunities with the potential to advance to General Manager.
- The chance to be part of an expanding and successful restaurant group.