As a Billing Specialist you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
Day-to-Day:
Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
Develop a working understanding of the internal technologies required for daily functions
Communicate with various internal company departments to address problems preventing orders from billing to a customer
Partner with transportation providers to secure required documentation for customer billing
Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
Requirements:
1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
Proficient excel experience
MS office applications knowledge and applicable experience
Experience working with large data sets in excel and creating pivot tables, using V-LOOKUP functions, etc
Plusses:
Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
Experience with Microsoft Office
Strong problem-solving skills
Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience