(may be required to provide occasional coverage for events outside of work hours)
(two 15-minute paid rest breaks; one 30-minute unpaid lunch break)
Eligible for Full Benefit Package
SALARY RANGE: $21.90 to $29.65 Per Hour
DESCRIPTION OF DUTIES:
This position exists to assist the college's K-12 initiatives by providing administrative support for the Director of K-12 Initiatives. This position provides assistance and support to high school counselors, students, faculty, administration, and parents for admission and enrollment services to the PSEO and concurrent enrollment programs.
This position reports to Dean of Educational Services with lead work provided by the Director of K-12 Initiatives.
MINIMUM QUALIFICATIONS:
Computer Skills: • Knowledge and skill of word processing sufficient to use software to create, format, edit and print a variety of documents, including emails, memos and reports. Ability to check completed work for spelling, grammar, punctuation, and format. • Typing/keyboarding skills of 50 WPM with 5 or less errors per minute to complete a variety of documents.
Math: • Knowledge of math sufficient to add, subtract, multiply and divide numbers, and use fractions and decimals. Ability to maintain complete and accurate financial records, balance and resolve discrepancies.
Communication Skills: • Knowledge of communications sufficient to answer telephones, communicate effectively with internal and external customers, explain the reasons for transactions and procedures, rules, and regulations in a manner that is understandable. Ability to explain policies and procedures in a clear, concise, and professional manner to both internal and external customers. Skill in using business grammar, spelling and punctuation to write, develop and edit reports, letters, procedures, presentations and other documents.
Customer Service Skills: • Knowledge of customer service practices and principles sufficient to identify each customer's needs, meet quality standards for services, that result in customer satisfaction. Skill in customer service sufficient to perform the duties with politeness, respect, and interest in positive problem solving. Skill in providing prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence. Ability to manage and address customer's, clients, and co-workers' concerns tactfully and thoroughly.
PREFERRED QUALIFICATIONS: • Working knowledge of Microsoft Office Suite sufficient to create and format letters, spreadsheets, reports, graphs, meeting minutes, contracts, brochures, emails, and ability to use calendaring software to schedule appointments and meetings using Microsoft Teams. • Ability to quickly learn new software, such as ISRS (for data entry), Image Now and Perceptive Content (to scan documents for electronic storage), ACCUPLACER, Power BI, Marketplace, Salesforce, PSEO book program, Workday, or other selected software as position expands in responsibilities. • Diploma and/or AAS degree with at least three years of work experience in an office setting. • Strong organizational and planning skills in order to identify priorities and meet timelines with limited supervision. • Experience with high school partnerships, concurrent enrollment, or PSEO processing. • Data privacy knowledge and skills (including FERPA) to adequately enter and handle data that is confidential and personal in nature.
Safety Statement: This employee is expected to develop a working knowledge of and comply with all college safety rules, and regulations and policies.
Affirmative Action Statement: This employee must always act professionally and customer-service-based to promote a harassment-free environment. All communications and interactions with internal and external customers are to be conducted with courtesy and respect.
NOTICE: In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.
APPLICATION PROCEDURE(S):
This position is open for applications on a competitive basis through the Careers website until October 28, 2024: https://minnstate.wd1.myworkdayjobs.com/Minnesota_State_Careers/job/Alexandria/K-12-Partnership-Assistant_JR0000000819.
Job ID 81117.
(NOTE: State of MN employees can access this link through the Employee Self Service and clicking on Careers. INTERNAL CANDIDATES can apply through Job Hub on Workday.)
Contact Renae Kasper @ 320-762-4416 or employment@alextech.edu for more information.
Alexandria Technical and Community College is committed to an equitable, diverse, and inclusive environment as expressed in the ATCC EDI Strategic Plan. We understand that creating an equitable, diverse, and inclusive campus community is the responsibility of every employee of the college. Leadership, faculty, and staff strive to address inequities within our system by examining programming, policies, facilities, and operations that create barriers to student success in and out of the classroom. By actively working to address inequities, we will foster students who will successfully participate in their community and within today's dynamic, global workforce.
Alexandria Technical & Community College is committed to legal affirmative action, equal opportunity, access and diversity of its campus community. (http://alextech.edu/nondiscrimination)