Assistant Community Manager - The Ranch at Sienna at Madera Residential LLC in Missouri City, Texas

Job Description:

Madera Residential strongly believes that a company's people are its most important asset. We feel it takes more than just money and benefits to attract and retain good employees. It is a company's culture, values and mission which will set it apart from the competition. These are more than just words to us. These are the guiding principles that inspire us each day to make our work life enjoyable, rewarding and fun. Our team, still operated by our founding partners, has aggressively grown to be an industry leading portfolio in the state of Texas. We are searching for motivated, passionate individuals who are ready to find their job and do it the Madera Way! If this is you, apply now!

Essential Functions
• Responsible for timely income collections including rents, deposits, application fees, and administrative fees and issuing notices when necessary for payments, evictions, returned checks, etc.
• Maintains positive client communications and resident retention through lease renewals, improving customer satisfaction and inspecting the community to ensure grounds are free of litter and to report service needs and policy violations to maintenance staff
• Oversees all phases of leasing from initial phone call to move-in to guarantee excellent customer service and consistency in qualification processes
• Manages resident relations, which includes promptly and professionally attending to residents' questions and concerns
• Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Must effectively convey ideas, images and goals to a diverse group of personalities.

Qualifications
• High school diploma or equivalent is required. Bachelor's degree is preferred
• Minimum 1 year experience in property management
• Proficient in Microsoft Office (Word, Excel)
• Able to multitask and meet deadlines in a timely and organized manner
• Demonstrated ability to secure leases and exceed sales goals
• Valid driver's license and reliable transportation required

Working Environment
• Indoors (66% to 100% of the time); frequently outdoors in all conditions (33% to 66% of the time).
• Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 10% of the time)