Cephable has established and is managing partner and customer relationships with key brands like Microsoft, Qualcomm, Intel, AMD, Dell, Lenovo, HP, and Accenture (some of whom are both a partner and a customer). Right now, the CEO and COO of Cephable are managing these while also establishing new partnerships and customers.What does this role mean long term? In short, this position has the chance to shape its role in the future. Any of the areas described below, assuming company growth, could demand a separate team in the future, which this role would be a natural candidate to break off and lead. This is an important position for our company now and has the promise of continuing to be key as Cephable grows.Core Areas of ResponsibilitiesPartner ManagementServe as the primary contact for enterprise partners (Microsoft, Lenovo, Dell, HP, etc.), ensuring that their needs are met and that partnerships remain strong and fruitful. Identify and develop opportunities for expanding partnerships into broader business engagements, turning pilot projects into full-scale implementations, and rooting out opportunities for revenue growth between both organizations.Customer Success(think of this as heaviest from Day 0 Day 90 of a new customer)Collaborate with enterprise customers like Intel and Accenture to help them see the benefits of Cephable software, driving adoption and demand within their organizations. Serve as the primary contact for customers, ensuring they fully adopt and integrate the product into their workflow. This includes onboarding, training, and ongoing support programs to maximize customer satisfaction and product value.Account Management(think of this as Day 90+)Serve as the primary contact for customers (Orix, Accenture, Intel, Lenovo, gaming studios, etc.), ensuring that their expectations are met and that the renewal of their license is not at risk. Identify and develop opportunities for expanding license value into broader business engagements, turning low usage into high usage and showing the value of Cephable in other parts of their business. Build long-term relationships by understanding customer needs, proactively addressing concerns, and advocating for them within the company.Areas this Role Will SupportEnd-user support (paying customers)End-user support (free user)MarketingCommunity ParticipationExpected of all EmployeesWorking knowledge of Cephable and participating in testing new featuresBe cognizant of your network and connections to support lead generationAbility to demonstrate Cephable in a public settingRepresenting Cephable at event booths as neededOther Areas this Role can InfluenceWhile not specifically this roles responsibility, there is an opportunity to flex into other areas as needed or requested by colleagues.Thought leadershipBlogsArticlesPublic SpeakingContribute to Product Features and VisionCommunity Partner Success Strategy feedbackMarketing Strategy feedbackTravelTo date, travel is not a significant portion of any one persons job besides the Founder & CEO. This is because, as a founder-led business, partnership and sales conversations benefit from the CEOs involvement in person. With relationships being at the heart of this role we expect relationships to benefit from on-site meetings/trainings/sessions. That said, many if not most of our partners are so large they are often the bottleneck to establishing onsite events by having distributed teams themselves. It is difficult to anticipate the amount of travel needed, but if it were to exceed 20% that would be an indicator to evaluate adding another team member.Twice a year, company offsite, one week eachVisiting partners and customers as needed to achieve core responsibilitiesBenefitsRemote Work: Cephable is a distributed teamVacation: 3 weeks paid vacation.Holidays: All federal holidays off, plus an extra day off for Memorial Day, Labor Day, Independence Day, and Thanksgiving (Wed + Fri).Insurance: Health, dental, and vision insuranceCompensationIn addition to the salary listed below, this position will have a performance incentive plan and is eligible for an equity allocation. recblid 9c8h2o03cu4d9ab8bwgewl5im5w59k