Baton Rouge Community College (BRCC) seeks to fill the position of Director of Financial Aid. The Director of Financial Aid is located in the Student Development Division. This is a full-time position. This position will be opened until it's filled.
REPORTS TO: Assistant Vice Chancellor for Student Development
COMPENSATION: Anticipated starting salary will be commensurate with education and work experience. For more information about Baton Rouge Community College (BRCC), visit http://www.mybrcc.edu/.
APPLICATION INSTRUCTIONS: Applications for this position should include a cover letter, resume/CV, transcripts, and names of contact information for three (3) work-related references. These documents must be attached to your application to be considered.
***Incomplete applications will not be considered***
CONTACT INFORMATION: Jean Stepter, Talent Acquisition Office of Human Resources Baton Rouge Community College 201 Community College Drive Baton Rouge, LA 70806 RecruitTalent@mybrcc.edu
A criminal background check will be required of all selected applicants. An offer of employment is contingent upon passing a pre-employment background check.
This organization participates in the E-Verify program. For more information on E-Verify, please contact DHS at (888) 464-4218.
BRCC is proud to be an Equal Opportunity Employer. We promote diversity of thought, culture, and background, which connects the entire BRCC family. We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our students, and our institution.
Voluntary Self-Identification of Disability
As an executive branch state agency, the Baton Rouge Community College is required by La. R.S. 46:2597 to establish annual strategies and goals related to employment of individuals with disabilities. In order to effectively measure and report our progress to this end, La. R.S. 46:2597 requires us to ask employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five (5) years.
Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so (if applicable). Your answer will be maintained confidentially. Completing the form will not negatively impact you in any way. For more information about this form or the Americans with Disabilities Act, visit the Office of the State Americans with Disabilities Act (ADA) Coordinator's website at https://www.doa.la.gov/doa/office-of-state-ada-coordinator/.
Minimum Qualifications
Minimum Qualifications:
Required Education:
Bachelor's Degree in Higher Education Student Services, Education, Business, or a related field
Required Experience:
Three (3) years of experience in financial aid and/or accounting.
Required Knowledge, Skills, & Abilities:
Demonstrated ability to work effectively with individuals from diverse communities and cultures
Excellent analytical skills to allow for accurate reporting and analysis of data on financial aid leveraging and institutional methodology awarding
Ability to generate and interpret ad hoc data reports for use by internal and external groups related to financial services, financial aid programs, discount rates, etc.
Working knowledge of enrollment management best practices
Ability to interpret and implement federal, state and institutional awarding rules
Familiarity with financial aid compliance regulations
Ability to coordinate with other departments
Strong interpersonal skills and ability to communicate effectively with staff and students
Highly organized and able to direct multiple projects simultaneously
Strong professional integrity and ability to maintain strict confidentiality
Ability to use good judgment and think critically
Proficient in general office software, particularly Microsoft Office Suite and financial aid proprietary applications.
Preferred Qualifications:
Master's Degree in Higher Education Student Services, Education, Business, or a related field
Preferred Experience:
Five (5) or more years of experience in financial aid and/or accounting.
Preferred Knowledge, Skills, & Abilities
Knowledge and skill in the use of BANNER
Experience with direct marketing and lead generation
Job Concepts
The Director of Financial Services is responsible for ensuring the College meets and maintains its compliance objectives relative to necessary and proper administration of all federal, state and local student financial assistance including scholarships, veterans' education benefits and military tuition assistance. The Director will also provide strategic oversight and expert-level guidance related to compliance with federal student financial aid regulations, all within a dynamic and changing environment. The Director is responsible for the planning, organizing and supervising of all Student Financial Services (SFS) functions. This position administers federal, state and institutional financial aid funds and services; oversees standard financial aid duties such as needs analysis, verification, loan processing and satisfactory academic progress monitoring; and assures adherence to all compliance regulations. The director also oversees student accounts and the office of the Bursar.
35% Leadership and Compliance
Develops and executes departmental vision that addresses all student financial concerns.
Implements new policies and procedures related to external and internal regulations and rule changes, ensuring staff are trained accordingly.
Ensures the college is in compliance with all regulatory guidelines.
Engages in all college audits.
30% Financial Aid and Student Accounts
Sets up and maintains the student information system in order to automate and streamline SFS processes and communications
Prepares and assesses various reports for campus use and external reporting, and prepares data for posting on website as required
Manages federal campus-based aid programs
Reviews and updates the Electronic Application for Approval to Participate in Federal Student Financial Aid Programs (E-APP) and Eligibility and Certification Approval Report (ECAR) as necessary for institutional participation in Title IV funds
Monitors student accounts receivables to ensure timely collection from current students
Ensures timely and accurate aid awarding, disbursement and reconciliation, as well as campus endowment awarding
30% Communication and Management
Models, supports and holds others accountable to the university's values - integrity, dedication, excellence, creativity and teamwork
Monitors the financial aid web page for changes and/or updates
Works with members of the university community on items of compliance, Title IV regulations
Coordinates student communications with Enrollment Management, the Business Office and other student services offices
Models and ensures excellent customer service
Recruits, interviews, hires, welcomes, observes and monitors performance of new employees
Sets clear performance expectations and holds employees accountable
Conducts thorough and timely performance evaluations based on evidence, observation and feedback
Provides autonomy and resources to support and enable staff to meet job expectations