Sr. Product Advisor, Accredo - Hybrid at Cigna in Warrendale, Pennsylvania

Job Description:

Rare and Blood Disorders Sr. Product Advisors (2 FTEs)

Job Description Summary:

Provides counsel and advice to top management on significant Product Management matters, often requiring coordination between internal partners and external organizations. Responsible for product management efforts for a significant product/brand supporting product direction, advertising, pricing, budgets, profit and future development plans. Interfaces with multiple departments including sales, marketing, and operations to develop product requirements and specifications. Prepares and coordinates product introductions and updates. The position seeks opportunities to maximize product/brand/service exposure and sales and is an advocate and champions of their product's experience. Monitors internal or external trends and recommends solutions/best practices. Solves complex problems; takes a broad perspective to identify solutions. May lead or manage sizable projects. Focuses on providing thought leadership and technical expertise across multiple disciplines. Recognized internally as "the go-to person" for their Product Lines. Note: Product Management roles may include a blend of Product Management/Product Development responsibilities.

Job Description:

The Sr. Product Advisor opening is on our Accredo Specialty Pharmacy Product Line Management team. This role serves as a business owner, supporting the Director and supporting key initiatives in the RARE or Blood Disorders Therapeutic Resource Center (TRCs) and across the product management team. The Sr. Product Advisor will collaborate with cross-functional partners across the organization to manage existing business while delivering new tools, solutions, and programs to maximize financial performance and growth in their Product Lines. The Sr. Product Advisor provides leadership to execute strategies with internal teams and external customers, and works in close coordination with other Product partners, Clinical, Physician Engagement, Pharma Account Management, Payor Account Management, Operations, Marketing, IT, and Finance to identify, prioritize and execute projects that drive value to the business and meet the needs of all stakeholders. The Sr. Product Advisor will also serve as the internal subject matter and market expert for stakeholders in Product, Physician Sales, Pharma Account Management and Payor Account management. Candidates for this role can have a business, operational or clinical background; however, a clinical degree is not required.

Position Details:

• Business owner for select RARE or Blood Disorders TRC products and leader of cross-functional work groups


• Monitors business, P&L, gross margin, EBIT, market share and growth forecasts.


• Data analysis to monitor and drive the business


• Advises and partners on programs for which Accredo is contracted with pharma


• Participates in and contributes to pharma quarterly business reviews


• Strategic planning and monitoring of competitive landscape and industry trends


• Manages metrics for products as well as programs


• Subject matter expert for operational processes in RARE or Blood Disorders TRC to pharma as well as internal stakeholders


• Develops business cases for new programs, including product specifications, funding requirements, and measurement


• Drives value proposition and coordinates with marketing on product line value prop & materials, conferences, etc.


• Develops, maintains and manages to a budget


• Evaluates the service model and optimizes patient experience


• Responsible for product development/service offering


• Manages work plans for project execution and implementation for responsible accounts and programs


• Responsible for all stakeholders as it relates to RARE and Blood Disorders TRC specific product programs at the specialty pharmacy (patient, physician, pharma, payor)


• Trains and partners with the physician engagement team and account management on new programs and information, as applicable


• Collaborates with the Market Development & Sales Support teams for training Payor account management teams & assist in driving sales strategy for new clients


• Works with Clinical team, Pharma Account Management & contracting teams to develop new programs, revenues streams, and build relationships with key pharmaceutical manufacturers


• Lead project workgroups with Operations, Pharma Acct. Mgmt. and other key partners


• Develops marketing campaigns and tools for key stakeholders

Qualifications:

• Bachelor's degree in related field or equivalent work experience or master's degree preferred


• 5-7 years of relevant work experience (product management, marketing, product development, sales or significant cross-functional project-based experience)


• Advanced problem-solving and critical-thinking skills with ability to work cross-functionally to resolve issues and generate results among potentially conflicting constituencies


• Excellent communication skills, including presentations and documentation; including presentations to executive level leadership


• Ability to work both independently with moderate guidance and ability to work seamlessly within a larger team


• Data analysis and reporting skills; strong financial analysis skills


• Ability to develop and manage to a budget


• Ability to create forecast for new programs and products


• Demonstrated ability to prioritize and manage workload and meet project deadlines


• Ability to work towards specific deliverables within an environment of tight deadlines and significant pressure


• Ability to look at a strategic picture as well as manage issue resolution for specific clients/accounts


• Ability to handle complex analysis from issue identification to proposal of potential solutions


• Knowledge of healthcare industry preferred


• Excellent customer service skills required


• Proficient in the Microsoft suite of products


• At least 15% travel required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.