Senior Customer Development Analyst at Kenvue NA in Skillman, New Jersey

Job Description:

Kenvue is currently recruiting for:


Sr. Customer Development Analyst




Who we are


At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.



Role reports to: Senior Manager


Location: Skillman, NJ (Kenvue's corporate headquarters is currently located in Skillman NJ, but is scheduled to move to Summit, NJ in or around early 2025.)


Travel : 20%


Pay: 73,000- 117,300



What you will do

The Senior Customer Development Analyst is a meaningful role that allows us to improve our partnership with our retailers by providing category solutions and insights that drive profitable Omni category growth. In this role, a successful candidate will partner with a specific customer team in the development and execution of category reviews, merchandising plans, provide insights through the collection of relevant market trends and shopper research. You will have the opportunity to work on beloved brands such as Neutrogena®, Aveeno®, Tylenol®, Zyrtec®, and Band-Aid®.

Key Responsibilities

• Focused on strategic categories that are essential for the growth of the customer and Kenvue

• Drive sales growth by uncovering business opportunities via deep-dive analytics, independently discerning trends and providing insights-based recommendations. Data sources include: retailer loyalty data, syndicated data (Nielsen/IRI), marketplace, numerator, eCommerce data sources and HH Panel Assessments.

• Ensures data is accurately formed, reported, and error-free through careful review and refinement prior to performing analysis

• Provides high quality, unbiased category management recommendations to customer retailers and field sales to enable them to drive traffic, increase market share and improve efficiencies

• Collaborate with Customer Development Managers to evolve promotional plans, evaluate the impact of pricing and track competitive marketplace activity to unlock internal and external growth opportunities.

• Work with internal partners to provide voice of customer to craft our go to market initiatives and to provide an understanding of the external marketplace

• Provides SKU optimization recommendations by providing shopper, category, brand and/or customer insights to support strategies and recommendations for customers

• Integrate Omni-channel initiatives into analysis of business results

• Leads strategic initiatives outside of day-to-day analytical support

• Mentors/coaches junior members of the team



What we are looking for

Required Qualifications

• 4-yr degree or equivalent required

• At least 2 years prior experience in customer sales, merchandising, analytics or in a consumer products environment required

• Ability to work effectively within a dynamic, complex matrix, changing environment

• Ability to draw key insights that are actionable and will drive growth

• Ability to summarize and influence decisions through data

• Ability to assess marketplace and various consumer retail business models

• Intellectual curiosity: Challenge the status quo and search for creative solutions that can improve the way of doing things. See the possibilities; willing to experiment and pursue new ideas.

• Advanced Excel, PowerPoint and SharePoint skills are required


Desired Qualifications

• Working knowledge of the following data tools: syndicated scan, shopper panel and assortment optimization tools (Nielsen and/or Circana), ad tracking (Numerator), and PowerBI preferred

• Ecommerce and omnichannel experience preferred

• Prior experience with JDA or other space planning software is preferred

Role will require up to 20% domestic travel


What's in it for you


• Annual base salary for new hires in this position ranges from $73,000.00 to $117,300.00.This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

• Competitive Total Rewards Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Employee Resource Groups

• This list could vary based on location/region


*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.


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