Administrative Assistant- Medical Records at Behavioral Health Network, Inc. in Springfield, Massachusetts

Job Description:

Description



The Administrative Assistant for Medical Records is responsible for managing all the medical records at BHN which includes the processing, gathering, and/or requesting the documents at BHN. The Administrative Assistant's duties include but are not limited to Self-Requests, External and Internal requests, Insurance Audits, Subpoenas, Rogers Orders, and Medical Examiner's Office requests.



Your experience, knowledge, and skills will support the Medical Records Department with the following:

• Ensures all HIPAA Regulations & 42 C.F.R. laws are being adhered to.


• Appropriately and accurately verifies and processes requests within the expected timeframe of 7 to 10 days.


• Ensures all documents received are properly filed and scanned into the correct internal electronic health record for the individual served.


• Properly redacts third party information that does not pertain to the individual served prior to releasing to the entity requesting the records.


• Assists with DMH application process for medical records.


• Ensures that medical records are organized, accurate, and complete.


• Safeguards medical records and ensures that the record complies with HIPAA standards.


• Answers phones (Cisco & Jabber) in the department.


• Pulls individual served medical records.


• Faxes and retrieves faxes from RightFax.


• Opens incoming US mail and distributes accordingly.


• Scans documents as needed.


• Uploads and documents in individual served chart.


• Works with various programs within BHN (e.g., med clinic, programs for referrals, billing for statements).


• Processes Chart Reviews from insurance companies.

What are we looking for in an Administrative Assistant?

• High School Diploma or GED required.


• Bilingual (English and Spanish) preferred.


• Minimum 6 months' office administration experience.


• Medical Records experience preferred.


• Ability to always represent the organization in a positive and professional manner.


• Ability to navigate through various agency software and communications systems.


• Ability to communicate effectively with staff, individuals, and/or any outside agencies.


• Strong attention to detail.


• Excellent verbal and written communication skills.


• Good computer skills including internet, email, and word processing required especially strong Microsoft Office (Excel, Word, Outlook) and Adobe Acrobat.

How do I apply?

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply!



BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply Now