Development Specialist l (Career Coach) Bilingual at County of Riverside in Indio, California

Job Description:

ABOUT THE POSITION

The Riverside County Department of Housing & Workforce Solutions (HWS), Workforce Career Services Department, is seeking a Bilingual (Spanish-speaking) Development Specialist l (Career Coach) who will be assigned in Indio. The established eligibility list may be utilized to fill current and future Development Specialist l (Career Coach) vacancies within the Department of Housing & Workforce Solution (HWS).

We are seeking a dedicated Development Specialist to join our Career Services team. In this role, you will act as a Career Coach, assisting clients in their job search by reviewing resumes, providing job leads, L abor Market information and resources. As a Career Coach you will be determining eligibility for our federally funded program and assessing client suitability. Incumbent responsibilities will include conducting interviews to assess their qualifications and needs, evaluating client documents to determine eligibility for employment programs. They will also process requests for special grants, support services and short-term vocational training. A Career Coach will provide case management and follow up services to participants.

Under general supervision, performs advanced paraprofessional and entry level professional duties which involve basic technical and analytic work in economic development, housing and community development, employment and training programs, or aviation; performs other related duties as required.

Competitive candidates will possess knowledge of CalJobs and strong communication skills. Competitive candidates must be bilingual: Spanish.
*A bilingual exam will be administered to those who qualify.

Meet the Team!
The Housing and Workforce Solutions Department (HWS) is comprised of 6 Divisions: Community Action Agency, Continuum of Care, Riverside County Housing Authority, Grants & Community Development, Workforce Development, and HWS Administration. The mission of HWS is to enhance the economic position of the county and its residents, improve the quality of life, encourage business growth, build a positive business climate, develop a trained workforce, improve existing communities, offer a variety of housing opportunities, and maintain the environment.

EXAMPLES OF ESSENTIAL DUTIES

• Interview applicants for special employment and training programs to determine income, employment status, education, experience, interests, and other factors relevant to program eligibility; maintain client contacts to assess progress, provide motivational counseling and make appropriate resource referrals; provide information regarding available employment and training programs to individuals and community organizations.

• Complete or assist applicants in completing application, referral or registration forms; inform applicants of other employment and training opportunities and resources in the community.

• Determine applicant eligibility from registration forms, interviews and supporting documentation provided by the applicant; explain eligibility determinations, program provisions and the participant's rights.

• Assess suitability of clients for program referral; identify and refer applicants to appropriate service resources.

• Conduct routine testing and assessment; recommend training options and develop client employment and training plans.

• Ensure client computer files and case records are updated and reviewed in a timely manner; compile statistical reports on intake and related activities as needed; compile data and prepare routine statistical and narrative reports and correspondences.

• Maintain contact with local community-based organizations, schools, work experience coordinators, and program operators to obtain client progress assessments and stay abreast of job and training opportunities for client referral; serve as a liaison between the County's job training programs and the local community.

• Provide technical assistance to individuals, groups and employers regarding job and training opportunities, eligibility determination, intake procedures, and business support services.

• Stay abreast of regulations governing program eligibility and enrollment procedures through attendance at staff meetings and review of periodic revisions to applicable regulations; interpret state guidelines and develop recommended guidelines for approval.

• Use approved guidelines to evaluate the recommendations of clients for the procurement of specific products and services to determine the amount of supportive services to be rendered.

• Monitor the expenditures and encumbrances of supportive services funds.

• Research and maintain files on local available resources of acceptable low-cost product outlets and service providers; present supportive services information to individuals and groups.

• Review publications and government guidelines and regulations affecting federally funded training and employment programs or program operator's contracts.

• Summarize information for review and analysis by the division supervisor.

• Develop or revise forms, checklists and questionnaires as needed; assist in developing, revising and distributing applications and proposal forms and tracks status.

• Provide technical support and assistance to administrative agencies, staff members, current and potential program operators, schools, and community organizations.

• Review applications, proposals and routine contracts for completeness and accuracy; write routine narratives for limited scope contracts; review and revise contract documents.

• Conduct on-site visits to ensure program operators' contract and regulation compliance.

• Assist the business community by providing site location information, and by planning and coordinating project review and permit processing arrangements; cooperate with, and advise, cities, chambers of commerce and local non-profit development corporations on developing and implementing economic, workforce and community development programs for workforce, commercial, industrial, tourist, and recreational attraction programs.

• Collect, organize and analyze basic economic and industrial development data; assist in the preparation, modification, administration, and evaluation of funding requests from contractors, citizens, private agencies, and local, County and state officials for loan and grant funds.

• Project and analyze sources and expenditures of grant and other financing funds; assist in implementing public financing bonds, grants and programs.

• Conduct on-site visits to engage with employers and provide information about County resources and programs.

• Assist in arranging facilities for the staging of various special events, conferences and meetings to publicize County developments and opportunities.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited college or university with a bachelor's degree in business or public administration, behavioral science, social science, political science, aviation, public policy, urban studies, education, marketing, economics, environmental sciences, geography, or a job-related field similar to that utilized within the County of Riverside Office of Economic Development, Department of Housing & Workforce Solutions, Facilities Management Department, or Aviation within the Transportation & Land Management Agency. (Professional, technical or senior clerical experience in a job-related field similar to that utilized within the County of Riverside Office of Economic Development, Department of Housing & Workforce Solutions, Facilities Management Department, or Aviation within the Transportation & Land Management Agency may substitute for the required education on the basis of one year of qualifying full-time experience equaling 30 semester or 45 quarter units of education.)

EXAMPLES OF BUSINESS AND COMMUNITY SERVICES/HOUSING, HOMELESSNESS PREVENTION AND WORKFORCE SOLUTIONS, FACILITIES MANAGEMENT, AVIATION FIELDS: Economic development; housing and community development; aviation; commercial development; real estate; facilities management; community services (e.g., parks, community centers or lighting, water and utilities programs); workforce development (e.g., employment programs or job training programs); eligibility or social programs; finance; contract monitoring/management; environmental or sustainability programs; foreign trade; public relations; marketing; fundraising; film; human resources; museums; libraries.

Knowledge of: Principles and practices of data collection and analysis; principles of organization, management and public and business administration; principles and practices of interviewing; effects of socio-economic, environmental and cultural factors on disadvantaged persons' behavior and relationship to employment; basic principles and practices utilized in governmental, business and financial administration; basic employment problems of economically disadvantaged persons; basic statistical applications used in analyzing labor market, economic and demographic data.

Ability to: Learn and apply laws, regulations and policies pertaining to assigned programs; learn basic structures and functions of local, state and federal governments, and community human services resources and organizations; learn and apply basic principles and practices of economic, industrial, housing, and community development; learn and apply basic principles and practices of public relations and job training; learn and apply methods and techniques used in performing land use planning; learn economic and industrial development resources used to assist businesses to locate or relocate in the County; learn composition of the business community involved with economic, industrial and community development; learn purpose and structure of publicly funded training programs; learn and apply laws and regulations governing the funding and operations of publicly funded training programs; learn local employment practices, conditions and needs; learn and apply the gathering and analysis of basic program data; learn and apply the planning and preparation of materials to be used in promotional materials; learn and apply the provision of technical assistance regarding grant-funded programs; learn and apply the planning and coordination of effective citizen participation groups; learn to understand, interpret and apply the provisions of basic government regulations, policies and program operator contracts; reason logically, draw valid conclusions, generate and evaluate alternatives; establish and maintain effective relationships with clients, private and public employers, other community service agencies and civic groups, the general public, and fellow staff members; communicate effectively in oral and written form to individuals and groups of various organizational and socio-economic levels.

SUPPLEMENTAL INFORMATION

Other Requirements
License/Certificate: Possession of a valid California Driver's License is required.

Testing Information

Candidates, that indicate that they are bilingual in Spanish will be required to take and pass an unproctored Spanish bilingual assessment.

All candidates will be required to take an online test as part of the application process for this position. It is important that the instructions provided in the email are followed exactly.

The Human Resources Department may require you to verify your identity and confirm test scores by retesting in a proctored environment. The County does not provide test scores to applicants.

What's Next?

Open to All Applicants

This recruitment is open to all applicants. Qualified applicants may be considered for future vacancies throughout the department.

Applicants who are current County of Riverside employees and/or current employees of the
Department of Housing and Workforce Solutions may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County.

For questions regarding this recruitment
For specific questions regarding this position, contact Bianca Galaviz at bgalaviz @rivco.org .

________________________________________________________________________________________

APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• 
  Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.


• 
  Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.


• 
  Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
  

A new member is defined as any of the following:

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.

A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0< 3 year = 80 Hours (10 Days)

4< 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

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