Strategic Account Representative at ALLETE in Duluth, Minnesota

Job Description:

ALLETE is a publicly traded energy company focused on building a sustainable energy future that is headquartered on beautiful Lake Superior in Duluth, Minnesota – with operations throughout the United States. ALLETE's largest business is Minnesota Power, an electric energy provider that serves about 145,000 customers, more than a dozen municipalities, and some of the nation's largest industrial customers. Other ALLETE businesses include Superior Water, Light & Power in Wisconsin; ALLETE Clean Energy based in Duluth, Minnesota, with Wind Sites in 7 states; BNI Energy in Bismarck, North Dakota; New Energy Equity headquartered in Annapolis, Maryland; and ALLETE Renewable Resources with Wind Sites in Minnesota and North Dakota.

Our commitment to a sustainable future for the climate, our customers and our communities includes generating clean, renewable energy while protecting the land and water and providing public recreational opportunities. ALLETE offers a flexible, friendly work environment, expansive opportunities to grow and develop in your career, and a culture that drives excellence through our shared values of integrity, safety, people, and the planet.

RESPONSIBILITIES:

• Assists in managing relationships between the Company and assigned municipal, large light & power, and large power customer accounts.
• Provides effective customer service, manages conflict, and responds to a wide variety of changing customer needs and challenges. Builds an understanding of the customers' business and develops the accounts at multiple levels under supervision.
• Other responsibilities include collecting and helping analyze data, performing market research, assisting in evaluating market trends, and gathering competitive intelligence to grow understanding of customers' business, assist in developing contracts, and assisting in forming recommendations for new value-added products and services.
• Requires strong level of interpersonal and communication skills to develop and enhance working relationships with customers, as well as to advocate for customer needs within the Company.

REQUIRED EDUCATION:

• Bachelor's degree required, preferably in business administration, marketing, finance, economics, accounting, engineering, communications, or a related field.

REQUIRED EXPERIENCE:

• Four years or more of related experience in account management, marketing, finance, engineering, sales, customer service, or related fields where building strong relationships is required.

SPECIAL REQUIREMENTS:

• This position may be considered for a hybrid work arrangement based on the needs of Minnesota Power. In a hybrid work arrangement, for this position, the employee's work location will primarily require in person attendance at the Duluth, MN office or assigned customer sites and occasionally at an offsite location such as an employee's home office.
• Must possess or have ability to gain public speaking skills.
• Strong analytical and problem-solving skills, creativity, flexibility, and ability to learn new tasks and to grasp new concepts quickly.
• Technical proficiency and experience with Microsoft Office Suite.
• Business savvy and knowledge of budgeting, finance, and accounting concepts.
• Must possess and maintain a valid driver's license.
• The position requires travel to different customer facilities and project sites.
• This position may be subject to assessment of skills, job match and/or aptitude.

Employer will not sponsor Visas for position.

External applicants must apply online via www.allete.com/careers.

ALLETE is an Equal Opportunity / Affirmative Action employer. Employment selection and related decisions are made without regard to race, color, creed, religion, national origin, sex, sexual orientation, veteran status, disability, age, marital status, membership or activity in a local human rights commission, status with regard to public assistance or any other protected class.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact our Human Resources department at 218-723-7553.

EEO/AA/F/M/Vet/Disabled

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