Program Director at BCFS in San Antonio, Texas

Job Description:

It's a great feeling to work for a company that does so much good for others around the world!



Education: Required: Bachelor's degree in a human services or related field.
Preferred: Master's degree in social work or a related field.



Experience: Required: 2 years of experience in developing or implementing a program or business, including experience in the management of employees.
Preferred: 3 years' experience in working with children and adolescents in a large organization.



Certifications: NFSN (National Family Support Network) Standards of Quality certification within 60 days of employment as required by specific program grant.



Supervises: Family Support Specialists Supervisor, Resource Navigators and Intake Coordinator



Job Summary: The Program Director is responsible for overseeing the program using sound professional judgment and best practices to supervise staff to ensure quality services are provided, compliance with policies and procedures, and meeting contract deliverables.



Essential Functions:

1. Leadership and Supervision:
a. Lead and supervise staff, including providing consultation, evaluation, and training.
b. Ensure contract compliance and quality service delivery.
c. Act as a liaison with contract managers.
d. Monitor and maintain program procedures.
e. Guide, lead, and mentor staff.
f. Implement safety protocols.
2. Program Management:
a. Meet deadlines and ensure program outcomes are achieved.
b. Oversee program budgets and financial reports.
c. Review and approve spending reports.
d. Collect and submit required documentation.
e. Conduct file audits and ensure compliance with contract requirements.
3. Community Engagement:
a. Participate in community meetings and outreach activities.
b. Build relationships with community entities.
4. Staff Development:
a. Hire, train, and evaluate staff.
b. Provide coaching, counseling, and development plans.
c. Ensure staff are trained in program data collection.
5. Crisis Management:
a. Respond promptly to crises.
b. Be on call after hours.
c. Provide crisis intervention as needed.



Measurable Deliverables:

1. Meet all federal, state, and agency guidelines and standards.
2. Schedule and participate in meetings and team decisions and operations.
3. Ensure program outcomes and contract deliverables are met.
4. Submit timely reports.
5. Maintain accurate records and documentation.
6. Responsible for oversight of the budget for the program. This includes reviewing monthly general ledgers, billing spreadsheets, day to day tracking of expenses, and reviewing all financial reports for compliance.
7. Monitor and approve program spending based on approved budgets.
8. Review and approve monthly spending reports for direct reports. Collects and submits original receipts, expense reports, sign in sheets, and other required documentations for budget and billing in a timely manner.
9. Complete ongoing training, weekly consultation, and completion of monthly case file audits, review of case documentation, report writing, and shadowing of case managers.
10. Participate in community outreach and build relationships.
11. Train and develop staff.
12. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
b. Communicate effectively in writing and verbally in English.
c. Work in a fast-paced environment.
d. Maintain computer literacy required to meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f. Travel as needed.
13. Other job duties as assigned per grant requirements.



Requirements:

1. Maintain certificates required for the position including but not limited to First Aid and CPR.
2. Valid Texas Driver's license with a clear driving record and reliable transportation.
3. Pass a pre-employment drug screen and random drug screens.
4. Provide proof or work eligibility status upon request.
5. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).


Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!

BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive a COVID vaccination and an annual Influenza vaccination or obtain an approved exemption from BCFS Health and Human Services, as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

BCFS Health and Human Services, is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
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If you like to work with people that believe they can make a difference in the world, this is the company for you!



EEO Statement



It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.


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