Host/Hostess Non-Tipped Rotation - Smokehouse BBQ and Brews at Thomas E. Strauss Inc. in Bird In Hand, Pennsylvania

Job Description:

Serving Lancaster County Since 1929!
Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.
Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:
A friendly, professional demeanor toward coworkers and guests after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!Self-starter who owns the responsibilities of the role.A commitment to show up on time for every shift - ready to work hard alongside your team members.Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!

Heres what we offer to you:
Competitive pay.Excellent benefit package and employee perks.Ability to earn unlimited employee referral bonuses. Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!A work-to-live not a live-to-work workplace!

Our Mission: Make people feel valued.
Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Thomas E. Strauss, Inc., is a local family-owned hospitality group. Our businesses include Millers Smorgasbord, Millers Bakery, The Quilt Shop at Millers, Locally Made Food Shop, Annas Gifts & Sundries, Plain & Fancy Farm, AmishView Inn and Suites, Smokehouse BBQ and Brews, and Plain & Fancy Country Store.
Position Summary
The Smokehouse BBQ and Brews Host/Hostess is responsible for the warm friendly immediate greeting of the guest. Seats and presents menus to guests in a friendly, professional, and quick manner for the part-time position.
Essential Duties and Responsibilities
Greeting and seating guests, presenting menus to guests, informing them of special menu itemsTreating guests in a manner to ensure their complete satisfactionTaking names on a waiting listRunning the floor plan boardObserving tables and keeping track of clean, dirty, and occupied tablesTaking guest information and quoting wait time to guests accurately when tables are not immediately availableCleaning, organizing, and stocking menus at host areaAnswering phone and answering questions concerning the menu and restaurantInteracting with guests coming in and as they leave, ensuring a positive dining experienceFilling to go orders, if applicablePerforming other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
Must be 16 years of ageDisplay positive, professional and enthusiastic attitudeExcellent communication skills (verbally interacts with management, servers, team members and guests)Must be able to read, write, and determine wait time based on companys proceduresAbility to work under pressure in fast paced environmentTeamwork orientedStrong organizational skills and ability to multi-taskKnowledge of workplace safety and emergency proceduresThoroughness and attention to detailMust visually scan restaurant for clean, unoccupied tablesTime managementHigh degree of quality in all work produced