Location: Remote EST only, Strong preference to NYC for onsite visits
Duration: 9 Months + Possible Extension
Job Description:
As a program operations manager, you will support the strategic development and ongoing operation of these programs. You should be comfortable working in a cross-functional capacity and have experience partnering with project teams composed of internal employees and external vendors. Your role will require building relationships and collaborating with Product, Product Marketing, Communications, Operations, Legal, Privacy, and Research.
The ideal candidate should demonstrate a proactive, solution-oriented approach to program management, as well as versatility and adaptability when undertaking diverse tasks ranging from administrative duties to more strategic development and partnership initiatives.
Responsibilities:
Partner with program managers, relationship managers, and developer support to design and execute program strategies that align with our brand vision, contribute to business priorities, and integrate into org-wide initiatives.
Manage ongoing program operations and logistics, including developer onboarding, hardware distribution, budget tracking, and product engagement requests.
Improve program infrastructure and operational efficiency by establishing clear and consistent systems and processes (e.g., playbook/runbook). Proactively identify opportunities to optimize workflows.
Effectively communicate and manage projects with internal stakeholders and vendors ensuring timely reporting and deliverables.
Must Have skills:
4+ years experience in program management supporting technical audiences + Familiarity with developer communities and/or programs.
Excel/Powerpoint/Sheets/Google Slides
Capacity to build and manage relationships, and work collaboratively with cross-functional stakeholders and external vendors.