Job Description:
PCI LEAD
- Training Employees of PCI and hostess duties
- Lead and motivate employees by having a positive attitude and lead by example
- Monitor PCI and hostesses during parties and help where needed
- Help set up parties
- Ensure cupcake orders are placed and picked up on time
- Keep party product inventory updated
- Make sure party forms and event scheduler information match
- Be alert to potential problems with staff or customers and resolve quickly
- Assuring both quality and efficiency are being used in all areas for the best customer service
- Should interact with employees and customers to be accessible for questions or concerns
- Communicate with Kitchen Staff about party food
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