Help Desk Assistant Service Analyst at University of North Dakota in Grand Forks, North Dakota

Job Description:

Salary/Position Classification

• 16.00 hourly, Non-Exempt (Eligible for overtime)


• 19 hours/week


• 100% Remote Work Availability: No


• Hybrid Work Availability (requires some time on campus): No

The Aerospace Network in the John D. Odegard School of Aerospace is seeking a professional to fill the role of Help Desk Assistant Service Analyst. This is a part-time, non-benefited position.

• Software/hardware installation.


• Troubleshooting computer issues.


• Configuring PCs for networking.

• Good interpersonal and communication skills.

• Experience with PCs.


• Knowledge of current Windows Operating System.


• Experience in software/hardware installation.


• Experience troubleshooting and configuring PCs for network use.


• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.
This position does not support visa sponsorship for continued employment.

For full consideration, applications must be received by the closing date and include the following materials:
* Resume



PLEASE NOTE: For a successful screening, be sure to review all of the position minimum requirements above, and outline how you meet those requirements in your application packet. Additional information may be attached if needed.



Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.