Dispatch - Support at Morrisville Sweeping, Inc. in Fairless Hills, Pennsylvania

Job Description:

 

JOB SUMMARY:  

The dispatcher's job is to route and schedule drivers to deliver sweeping and other SCA services per customer specifications.    

JOB LOCATION:  10 Kresge Road,  Fairless Hills, PA  19030

HOURS/SHIFT: 9:00am to 6:00 pm Mon-Fri & every other Saturday 6am-Noon

Job Responsibilities:

 

• Analyze the most efficient routes with drivers to target cost-effective delivery of service options that meet customer requirements.


• Daily review of work orders to coordinate resource deployment. 


• Monitor driver daily logs for errors or violations of company procedures.


• Monitoring drivers' working hours and equipment availability.   


• Monitor driver progress, processing orders and managing driver concerns. 


• Answer phones and dispatch instructions when drivers need assistance.  


• Review previous day /weeks’ services completed to validate delivery.


• Work with billing to ensure record of services back-up for invoice creation/generation.


• Use of computer software and excel for efficient routing, scheduling and verification. 


• Maintain awareness of weather of all your drivers' locations to flag potential issues.  


• Dispatch drivers with knowledge of DOT regulations to ensure drivers are compliant and safe on the job.


• Maintain all records.


• Use good judgement in decision-making and escalate issues as appropriate.


• Other duties as assigned.


• This job description is not intended to be an all-inclusive list of job duties. Other duties may be assigned as necessary or required by business needs.

 

Job Requirements: 

• High school diploma or equivalent.


• 3-5 previous experience as dispatch or scheduler experience preferably in the transportation industry.


• Excellent communication skills and a strong command of the English language to ensure drivers understand their instructions.  


• Excellent time-management skills.


• Ability to work in high-pressure situations and fast-paced environments.


• Strong organizational abilities are required. 


• Operate computer, keyboard, and phone.


• Ability to sit for extended periods.


• Military Friendly - Veterans and their Spouses encouraged to apply.

Benefits of Joining SCA: 

• Full benefit package including Medical, Dental, Vision, and 401(k)


• Company paid life insurance


• Various voluntary benefits like – short-term/long-term disability, accident insurance, critical illness insurance, and additional life insurance


• Paid vacation time & holidays


• Competitive compensation


• Career advancement opportunity


• Weekly pay on Friday’s if hourly status


• On Demand Pay (through Ceridian: Dayforce) – Get paid as you earn!

 

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