Supervisor, Order Entry at Securitas Electronic Security in Fishers, Indiana

Job Description:

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place, and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.



Position Summary

• Overseeing daily activities of OE team including but not limited to OE Mailbox, Orders, Budgets, reporting and metrics, reviewing daily metrics and analyzing daily performance


• Loading/managing the daily Sales Order File from SL to SAP.


• Perform annual Performance Reviews


• Monitoring team performance and provide guidance and support


• Ensuring compliance with company policies and procedures


• Approving timesheets, vacations/time off


• Tracking OT and workload trackers


• Handling escalated inquires and urgent requests/issues


• Identifying and implementing process improvements


• Collaborate with other departments


• Train new and existing team members as needed on procedures and systems


• Participate in sales training as needed


• Assisting sales with any questions pertaining to ordering document requirements


• Having a working knowledge of processing order, change orders and cancellations


• Assisting/overseeing special projects as needed


• Maintaining composure in dealing with executives, clients, and staff, occasionally under conditions of urgency and in pressure situations


• Handling of and exposure of sensitive and confidential information


• Arrange for temporary coverage as needed to maintain operational continuity


• Overseeing/evaluating the backup of coordinator positions as needed


• Supervise and support month end closing


• Support future acquisitions


• Additional responsibilities as requested by the manager

Basic Requirements

• Experience working with sales contracts and reviewing contract documents


• 1 to 3 years of experience working Sales Contracts


• Proficient PC and Microsoft skills e.g. Word, Excel, PowerPoint, Outlook


• Excellent analytical and problem-solving skills


• Must be reliable, professional and organized


• Strong verbal and written communication skills


• Ethical standards for handling confidential information


• Demonstrated ability to prioritize tasks, meet deadlines, and enthusiastically deal with change


• Must have a sense of urgency and excellent follow-through skills


• Ability to work well as part of a team


• Outstanding interpersonal and customer service skills


• General business acumen


• Willing to work overtime as required/needed

Preferred Requirements

• Bachelor's degree in business, finance or accounting


• 1 to 3 years' relevant experience. Will consider experience in lieu of degree


• Experience with Microsoft Solomon and SAP, SalesForce preferred

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. Apply Now