Aftermarket Sales Coordinator at Acumed LLC in Jasper, Alabama

Job Description:

Acumed LLC


Position Title: Aftermarket Sales Coordinator

Company: Fontaine Fifth Wheel Company

Reg ID: JR0000029900

Location: Jasper, AL

Time Type: Full time


Description:

Fontaine Fifth Wheel Company

Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Support the growth of Fontaine Fifth Wheel’s Aftermarket business by providing excellent customer service, coordinating the ordering process and ensuring timely delivery of products. This position helps to strengthen customer relationships, ensure customer retention, and work closely with internal teams to streamline operations and address customer needs efficiently.

Job Duties:

Maintain and manage the Aftermarket EDI orders and ASN errors for invoicing Manage the PDC shipping process through OES supplier portals/forms Organize all Mexico and LATAM orders Begin the process of analyzing RMA and credit requests before submitting to management Maintain customs broker information for all customers out of the U.S. Maintain the line of communication about Aftermarket orders with the operations department Assist with customer service tasks Document senior knowledge within the department Additional responsibilities as assigned

Responsibility and Authority:

Reports to Fontaine Fifth Wheel Marketing Manager

Assist:

Customers & all departments of the company

Interface:

Customers & all departments of the company

II. Workplace conditions

Tools and Equipment:

N/A

Working Conditions:

Heat/Air-Conditioned office with limited exposure to plant conditions

Worker abilities:

Physical:

Lifting of boxes up to 50 pounds.

Mental:

Ability to think clearly and quickly regarding all business activities and issues regarding customer needs.

Sensory:

Ability to create and perform in a team environment.

IV. Worker Experience

Knowledge of customer service sales, engineering, and/or manufacturing is preferred. 2+ years of customer service (or similar) experience High school diploma. Computer experience is a plus. Experience/knowledge of Quality Management Systems such as SAGE is desirable.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.

About Us:

With more than 100 autonomous manufacturing and service businesses, Marmon Holdings, Inc. may be the biggest company you’ve never heard of. Part of Berkshire Hathaway Inc., Marmon is a global industrial organization comprising 11 diverse groups with 20,000-plus employees and $10 billion in annual revenue.

As leaders in every industry we serve, Marmon companies have earned a great degree of independence. And our people thrive on an entrepreneurial spirit. At the same time, our group structure gives every Marmon company access to the expertise of other Marmon companies serving the same or related markets and customers – all with the support of the entire Marmon organization.

Working together, we become something more than the sum of our parts. We become the most reliable solution provider for a broad range of industries and customers worldwide.

In every case, Marmon’s success is due to our people. People with talent, drive and high ethical standards. People who are following their passions and building their careers across Marmon.

Want to learn and perfect your craft? Want to sharpen your skills while helping to solve challenges for our customers and our world? Looking for a chance to grow within – or perhaps outside – your field? Find a Marmon company that matches your passion. And see what you can do with the support of a team that values your contribution.

Acumed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

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