Job Description:
At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Schaumburg, Atlanta, or Dallas.
We are excited to have an open role, are you looking to start your career journey in Claims. Then this is the role for you! You will evaluate legal liability and pursue, negotiate and resolve subrogation collection by communicating with insured's, witnesses, legal representatives and underwriters to exchange the necessary information to effectively value and resolve cases within authority.
In this role you will be responsible for:
- Trace and identify the party that is to be pursued for recovery.
- Pursue resolution by investigating and evaluating legal liability and determining the case strategy as it relates to recovery opportunities.
- Work collaboratively with claims adjusters/vendors/customers to secure additional information.
- Obtain and provide necessary information to the case by communicating with customer, witnesses, legal experts and underwriters.
- Manage and direct vendor/supplier interaction on claim file.
- Value and resolve cases within authority.
- Bring file to resolution by participating/leading file negotiations, arbitrations and or litigation.
- Adhere to local regulatory and governance requirements throughout the life of the claim.
- Properly recognize and escalate any matter where subrogation operates against another policyholder.
- Interact effectively with claimants, principals, agents, witnesses and attorneys in order to effectively complete Investigations and collect assets due the company. Interact with national/local regulatory bureaus as needed.
- Recognize and respond to business opportunities by finding and implementing new resources and evaluating collection practices for ways to increase efficiencies.
- Review bonds, accounting records, invoices and other required material during the investigation and recovery effort and notify appropriate parties of outstanding issues as needed.
- Prepare reports outlining investigation findings, analyze cases and recommend appropriate course of action.
- Recommend and/or implement collection process improvements, integrating new concepts, approaches and attitudes while remaining focused on goals.
- Monitor and control expenses incurred on claims and salvage cases.
Basic Qualifications:
- Bachelors Degree and No prior experience required in the Insurance Industry area
OR - High School Diploma or Equivalent and 2 or more years of experience in the Insurance Industry area
OR - Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Insurance Industry area
Preferred Qualifications:
- Experience working on claims in line of business
- Claims handling experience
- Strong verbal and written communication skills
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.
As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Schaumburg, AM - Atlanta, AM - Dallas, AM - Addison
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-LC1 #LI-ASSOCIATE #LI-REMOTE
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