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Job Summary
The Senior QA Engineer will take ownership of designing and executing comprehensive test strategies to ensure the highest level of software quality. This includes leading quality assurance processes for a range of testing methodologies such as integration, regression, smoke, and user acceptance testing (UAT). The focus is on ensuring that all aspects of the system are thoroughly tested to provide a seamless and reliable user experience. The role requires strong collaboration with cross-functional teams and leadership in defect identification and resolution.
Xumo, a joint venture between Comcast and Charter, was formed to develop and offer a next-generation streaming platform on a variety of branded 4K streaming devices and smart TVs. Powered by Comcast's global technology platform, Xumo devices and services feature an entertainment experience designed to make it easy for consumers to find and enjoy their favorite streaming content through a world-class user interface and voice search, and for partners to meaningfully connect and engage with millions of consumers.
Job Description
Additional Job Summary/Info:
We are seeking a Senior QA Engineer to drive the design, development, and execution of testing strategies for our in-house Content Management System (CMS). This role is essential to ensuring that the CMS meets all functional and performance requirements, delivering a smooth user experience for millions of viewers. Familiarity with OTT platforms, video streaming services, TV channel management, and scheduling systems is considered a strong plus.
As a Senior QA Engineer within the Xumo Software Engineering Team, your primary focus will be on implementing comprehensive testing methodologies, including integration testing, regression testing, smoke testing, and performance testing. While the position requires technical expertise in relevant tools and environments, the primary emphasis is on ensuring thorough and systematic quality assurance processes that align with business goals and product requirements.
Position is office based in Irvine, CA- 4 days/week & 1 day/week remote.
This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship.
Position Duties:
Develop and implement QA strategies covering all areas of system quality, including functional testing, regression testing, integration testing, smoke testing, and performance testing.
Lead the creation and execution of detailed test plans for both manual and automated testing, ensuring accurate feedback to cross-functional teams on issues and areas for improvement.
Collaborate with front-end and back-end engineering teams to identify testing requirements, estimate testing timelines, and integrate QA processes into development workflows.
Manage the progression of tests, utilizing project management tools like JIRA and QA testing tools such as QA Touch to ensure transparent tracking and reporting.
Continuously refine and improve QA processes and testing frameworks, incorporating the latest practices in testing automation and methodologies.
Oversee the defect identification and resolution process, leading efforts to reproduce, document, and track issues while working closely with development teams to ensure timely fixes.
Ensure full test coverage of both UI and backend components (including API testing and data verification) to provide a seamless user experience across the CMS and streaming platforms.
Act as a key contributor and mentor within the QA team, helping to implement best practices and provide guidance on test execution and automation strategies.
Required Qualifications:
While the focus of the role is on QA systems and processes, the following technical skills are required to effectively collaborate with engineering teams and manage test environments:
5+ years' experience in UI testing with frameworks like React and JavaScript.
5+ years' experience using QA tools such as QATouch and Xray.
5+ years' experience in SQL and performing data queries for backend verification.
5+ years' experience in testing web service APIs (REST/SOAP) and testing protocols (HTTP/SSL).
5+ years' experience testing both front-end (UI) and back-end (API, database) systems.
Proven experience with performance testing and load testing tools to assess system scalability and reliability.
Preferred Qualifications:
Experience with tools like GitHub for version control, Jenkins for continuous integration, and RabbitMQ.
Basic scripting knowledge (Python, Bash) to facilitate test automation.
Familiarity with Docker and Kubernetes for managing test environments.
Understanding of Linux commands to support backend and infrastructure testing.
Familiarity with OTT platforms, video streaming services, TV channels, and scheduling systems is a strong plus.
Experience with video formats (HLS, MP4, Mpeg-Dash) and testing content management workflows (e.g., content metadata, caption files).
Exposure to testing within cloud-based environments (Google Cloud, AWS, Azure).
Test automation for both API and UI applications.
Core Responsibilities
Collaborate with Product and Development teams to align testing efforts with product requirements and overall system functionality.
Lead the development and execution of testing strategies, with an emphasis on integration and regression testing, to ensure the CMS and streaming platforms meet performance and reliability standards.
Ensure that all new features, updates, and fixes undergo thorough testing to identify and resolve any potential issues before release.
Manage regression testing and participate in design and code reviews to provide early feedback on testability.
Mentor junior QA engineers, fostering an environment of continuous improvement in QA methodologies and practices.
Regularly review project progress, evaluate test results, and recommend improvements where necessary.
Lead efforts to investigate and resolve defects, working closely with development teams to ensure fixes are properly verified and retested.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Skills:
Quality Assurance (QA); Testing Strategies; Test Scenarios
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.