Job Description:
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Will work with hazardous/toxic materials
Job Description
Job Description: Sr. Site Specialist ULS Thermo Fisher
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.
What sets this opportunity apart? As a Sr. Site Specialist, you will play a pivotal role in our world-class operations, guaranteeing impeccable service and support for our clients. Our dynamic and cooperative environment enables you to refine your skills and effectively introduce groundbreaking solutions.
Inventory management
- Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.
Equipment maintenance and service support
- Servicing and general maintenance of equipment located.
- Coordination and collecting of equipment to be sent for maintenance to outside vendors.
- Escorting of vendors on premises to provide additional contracted services (laundry, gases, waste collection, dry ice, etc.)
- Removing of lab waste and staging for pickup by vendors.
- Environmental health and safety preventative monthly maintenance checks and services.
Essential Functions
- Assists with data collection, report generation and site metric development in support of contractual obligations and standard process methodologies.
- Follow well-defined procedures as outlined by Best Practices, SOPs & work instructions. Take direction from Site Supervisor/Manager (and Team Lead) regarding daily duties.
- Independently makes decisions and uses available resources to meet customer requirements.
- Demonstrates proficiency at gathering and communicating job or site-specific performance metrics.
- Communicates with supervisor any customer issues or potential problems.
- Promotes personal growth and development by staying updated on new policies and improvements without the presence of site trainer and management team.
- Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies a course of action with a goal of first call resolution within established turnaround times.
- Works effectively with a diverse cross-functional team.
- Adopts Practical Process Improvement (PPI) methodologies.
- Access & use Thermo Fisher Scientific's Intranet and SharePoint document management system.
- Always represent Thermo Fisher Scientific in a positive light throughout customer locations.
Preferred Qualifications
- Experience in a laboratory setting or services.
- Experience in a scientific or manufacturing setting.
- Experience in GLP/GMP environment.
Knowledge, Skills and Abilities
- 1+ years' experience with Inventory management and Procurement, preferably pertaining to the life sciences industry.
- Ability to function efficiently under minimal direction.
- Demonstrated verbal, written, and presentation skills.
- Receiving and handling of goods involves physical labor. Safely pick up to 40lbs and stand for prolonged periods of time.
- Diligent, problem solver, and fosters a collaborative environment.
- Computer/software skills (i.e., Outlook, Excel, Word, PowerPoint).
- Must deliver excellent customer service, including always maintaining a professional appearance.
- Must possess the operating skills to use handheld scanners and learn to enter data in various systems as necessary.
- Flexibility to potentially service various customer locations within a reasonable range.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
We will provide reasonable accommodation for individuals with disabilities during the application, interview process, and employment. Contact us to request accommodation.
Compensation and Benefits
The hourly pay range estimated for this position based in California is $19.64-$29.45.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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