Business Process Engineer at Empyrean Benefit Solutions, Inc. in Houston, Texas

Job Description:

Business Process Engineer

Houston Headquarters, 3010 Briarpark Dr, Houston, Texas, United States of America • Virtual Req #74

Tuesday, October 29, 2024

Company Description

Business process engineers focus on optimization and continuous improvement opportunities within approved automation projects. They are responsible for ensuring processes are streamlined prior to design creation. Resources must be able to design scalable, automated, solutions and have a passion for creating change through process optimization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work closely with Business teams to build Process Design Documents (PDD) requirements documentation
• Understand a business process from a workflow diagram and to conceptualize it as an automated solution
• Support existing automations/processes and implementing change requirements as part of a structured change control process
• Help to deliver process automations to drive successful adoption and increase consumption of the RPA products
• Gather project requirements for and supporting integration with partner products
• Gather and analyze existing business and process details
• Conduct process observations and auditing activities
• Analyze business processes to suggest process improvements and develop RPA solutions around them
• Present new improvement opportunities to stakeholders and management
• Learn and utilize exciting new technologies and how they integrate with existing automation products
• Facilitate forecasting the future state business performance with the business design and contrast it to the current state
• Provide input to and validate technical design process model or initial operational models
• Provide input to business procedures, work instructions, job aids, and training materials
• Help to define the business cases, guides chartering, apply proper project management techniques, and collect customer feedback during project lifecycles
• Develop and manage project plans through-out project lifecycle; includes prioritization, risk mitigation and monitoring progress
• Provide constant, ongoing communications to ensure obstacles to business process improvement are removed and necessary support is always provided
• Monitor and control future state process performance, verifies benefits, completes project summary, completes closing activities, and effectively concludes the work
• Understand all aspects of the project to run and can support unit and full testing with impacted applications
• Perform other job-related duties as assigned

REQUIRED SKILLS AND ABILITIES

• Strong communication, presentation, and organization skills
• Ability to multi-task and time management skills are essential
• Ability to effectively engage and work with a variety of roles and teams
• Strong written and oral communication skills
• Ability to detail technical specifications
• Technical aptitude to learn new software quickly
• Ability to use critical thinking in solving a problem
• Ability to break down business problems into logical tasks and think creatively
• Cross-functional business knowledge
• A working knowledge of Business Process Management (BPM) processes and tools

KNOWLEDGE, EXPERIENCE AND/OR EDUCATION REQUIREMENTS

• 5 years of experience in process improvement, quality and equivalent functions
• Lean Six Sigma Green Belt certification required
• Experience with business process automation using RPA solutions.
• Experience in project and team management from idea generation and chartering through implementation and post project evaluation
• Experience in change management evaluation, planning and execution
• Experience evaluating, developing, and implementing business process measurement systems and dashboards
• Design effective process measurements and control mechanisms to leverage metrics and data for optimal business performance
• Application of current global best-practices related to Business Process Management

Nice to have:

• Experience with UiPath and its suite of products.

Disclaimer: Managers have the right to assign or redesign the responsibilities of the above mentioned job description without notice and at any time

Empyrean is an Equal Opportunity Employer: including disability and veterans

Other details

• Pay Type Salary
• Employment Indicator Leveraged Contributor