Wells Fargo is seeking a Branch Procedures Consultant supporting Consumer and Small Business Banking. Learn more about the career areas and lines of business at wellsfargojobs.com .
In this role, you will: • Maintain and update SharePoint, Open Text and various other content management platform/publish platforms • Be responsible for reviewing and publishing branch procedure content to meet brand and tone standards • Publish procedures in our content management system while tracking progress • Be responsible for drafting or editing procedures and defining and supporting an intake process • Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives • Identify opportunities for procedure improvement by ensuring content is concise and absent redundancy • Demonstrate strong organizational, multi-tasking and prioritization skills • Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations • Utilize independent judgment to guide moderate risk deliverables • Identify inefficiencies, opportunities to streamline business processes and implement change • Exercise independent judgment and work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are critical • Consistently demonstrate high production and quality standards
Required Qualifications:
2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Advanced Microsoft Word skills
HTML (HyperText Markup Language) experience
SharePoint experience
Intermediate Dreamweaver
Experience researching, developing, writing, and editing operational procedures and documents
Adheres to production expectation while also maintaining a high level of quality
May manage projects related to LOB technical business process implementation, certification efforts, and web publication
Strong attention to detail and accuracy skills
Partner with LOB subject matter experts to analyze recommended forms update and publishing needs
Strong organizational, multi-tasking, and prioritizing skills
Responsible for identifying areas of risk through gap analysis
Strong time management skills and ability to meet deadlines
Strong attention to detail and accuracy skills
Ability to identify inefficiencies, opportunities to streamline business processes, and implement change
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Experience meeting high production and quality standards
Knowledge and understanding of SharePoint
Ability to take initiative and work independently with minimal supervision
Ability to work in a fast-paced deadline driven environment
Intermediate Microsoft Office (Word and Excel) skills
Ability to manage a pipeline of work with strict due date guidelines
Advanced Microsoft Office skills
Pay Range:
New York City, NY- Pay Range: $87,700 - 155,900
San Francisco, CA - Pay Range: $87,700 - 155,900
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $73,100.00 - $155,900.00 Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date: 4 Nov 2024 * Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.