Wells Fargo is seeking a Physical Collateral Examination Associate within Wells Fargo Commercial Capital. Learn more about the career areas and lines of business at wellsfargojobs.com.
This territory is based in the Lakeland, FLarea. You must live in assigned territory for efficiency purposes or be willing to relocate.
In this role, you will:
Schedule and route daily travel to customer locations within an assigned geographic area, incorporating overnight stays to reduce travel time for optimum productivity.
Physically inspect inventory and assess the condition to confirm the collateralized position.
Reconcile discrepancies with the customer and document details to support final inventory inspection results.
Build relationships with customers through setting inspection expectations, answering questions, providing support with payment systems and raising customer growth inquiries to our commercial and portfolio teams.
Communicate with manager, account manager and peers to resolve issues and escalate risks
Participate in audits of floor plan inventory at various dealerships and companies
Perform physical inspections of dealer inventories and reconcile with business records through effective communications with account managers
Review approval requests and ensure completion of all operating and action measures within established timeframes
Inspect physical existence of collateral and verify the borrowers' records to determine adherence to approve loan structure
Receive direction from supervisor to ensure accurate responses on customer inquires and disputes
Exercise judgment in determining the cause of discrepancies and disposing of any variances
Assess condition of collateral with prompt and accurate reporting to confirm the collateralized position
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Required Qualifications:
6+ months of Collateral Examination experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Excellent verbal and written communication skills
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Ability to work independently and in a team environment
Customer service experience
Able to anticipate and adapt to rapidly changing, growth-oriented environment
Outstanding problem solving and decision-making skills
Proficient knowledge of business practices and processes
Ability to work with limited supervision
Job Expectations:
Must be willing to travel overnight up to 50% of the time
Ability to push/pull 50 pounds and lift 25 pounds
Ability to work in outdoor environments up to 8 hours per day
Ability to travel daily with 4 or more hours of driving per day
Reliable transportation for daily business travel
Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance A
Additional Information:
This position does not support VISA sponsorship
Posting may come down early based on applicant volume
May be considered for a discretionary bonus
Posting End Date: 4 Nov 2024 *Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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