Sales Engineer / Lab Technician at Chickasaw Nation Industries in Southfield, Michigan

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!


We're committed to bringing passion and customer focus to the business.



SUMMARY



The role of the Sales Engineer/Lab Technician is to support the sales team with bag filter product sales as well as conducting water sample testing to develop best outcomes in determining the client needs. This is a position for a subject matter expert knowledgeable in the engineering aspect of the products that we produce and can therefore consult and advise clients as to their needs and how Filtra-Systems can service them. The role requires a flexibility to move freely from the client interaction to the lab environment.



ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned.


Develop an in-depth understanding of our products, and our customer base by working closely with seasoned staff wo will serve as mentors in this role.


Learn to manage bag filter product proposal process, quoting, and sales process. $1.4M business annually.


Acquire skills to support E-commerce Sales process and continue to optimize.


Conducts intensive testing of water samples to determine the client's needs and how Filtra-Systems can best service.


Interviews potential customers to determine their needs.


Using problem solving and consulting skills to help customers improve their business.


Helps support the Spare Parts department with responding to client requests, shipping orders, etc.


Staying abreast of emerging trends in the filtration industry.


Willing to travel by car or airline as needed for customer visits, trade-shows, and closing deals.


Occasional overnight stays when required.


Leads and participates in trade-show seminars relating to our products.


Creates and performs sales presentations.


Follows up promptly on new opportunities.


Assists in keeping our website and sales media current and up-to-date.


Carries out responsibilities in accordance with the organization's policies and applicable laws.


This position's performance will be measured based on customer satisfaction.


Responsible for aiding in own self-development by being available and receptive to all training made available by the company.


Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.


Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions as the best of own ability.



OTHER DUTIES



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



EDUCATION AND EXPERIENCE



Chemical Engineering degree with desire to work in sales is preferred and a minimum of one (1) year relevant experience, or equivalent combination of education/experience.



JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES



Strong interpersonal skills a must.


Proven ability to be self- directed in a lab setting.


Good organization and time-management skills.


Ability to practice and promote required safety standards.


Working knowledge and ability to review, interpret and apply technical manuals, technical instructions and standard operating procedures in all aspects of quality assurance.


Knowledge and ability to collect data, process forms and compose reports.


Excellent verbal and written communications skills with ability to interact effectively with a variety of personnel.


Proficient skills using Microsoft Office Suite (i.e., Outlook, Word, Excel and PowerPoint).


Ability to work both independently and in a team environment.



LANGUAGE SKILLS



Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.



MATHEMATICAL SKILLS



Ability to apply basic math principles including adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.



REASONING ABILITY



Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.



PHYSICAL DEMANDS



The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.


Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Must be able to talk and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. May be required to lift, push or pull 50 pounds or more using cart or hand truck. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. May work near moving or mechanical parts. May have exposure to chemicals, fumes, warehouse environment or adverse weather conditions. May be required to use safety and personal protective equipment.



CNI CORE COMPETENCIES



Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.



COMPLIANCE



Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.



EOE including Disability/Vet




CNI offers a comprehensive benefits package that includes:



• Medical / Dental /Vision


• 401(k) & Employer Matching Program


• Life Insurance / Employer Provided & Dependent Life Insurance available


• Company paidSTD/LTD/AD&D Insurance


• (EAP) Employee Assistance Program - confidential assessments, short-term counseling, referrals, and professional services.


• Paid Time Off (PTO) / Observance of all Federal Holidays


• Training and Development programs, LinkedIn Learning/online education, Education Assistance



If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!



#INDCNI


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!