Manager for Online Student Affairs and Operations at Stevens Institute of Technology in Hoboken, New Jersey

Job Description:

Job Description

We are seeking an experienced professional for a temporary Manager position to support student affairs for our online programs and manage various operational tasks. This role is ideal for a skilled professional with significant experience in higher education, particularly in student support and online program management.

Key Responsibilities

Student Affairs and Support Management (Primary Focus)

• Manage student support services for online programs, including coordinating academic advising and resource allocation


• Implement strategies to enhance online student engagement, satisfaction, and retention


• Review and interpret student feedback and performance data to recommend improvements in online programs and services


• Ensure the implementation of best practices for supporting non-traditional and online learners

Operational Management

• Manage contract review processes related to online education initiatives


• Oversee the preparation of project reports for various online education initiatives


• Provide insights and recommendations based on experience in the field


• Assist in the development and implementation of new online programs and initiatives

General Management

• Coordinate various ad-hoc tasks and projects as needed


• Provide guidance to team members


• Contribute to discussions related to online education strategy

Qualifications

• Significant experience in higher education (6+ years), with a focus on student support and online program operations


• Strong knowledge of best practices in online education and supporting non-traditional students


• Proven ability in project management and team coordination


• Experience in higher education operations, including contract management and project reporting


• Excellent communication and interpersonal skills


• Ability to work flexibly in a temporary capacity

Department

General Submission Guidelines: 

Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job. 

Still Have Questions? 

If you have any questions regarding your application, please contact Jobs@Stevens.edu. 

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status. 

Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. 

NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities. 

Jeanne Clery Disclosure: 

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report.