Senior Commercial Enablement Manager - Americas at Medtronic in North Haven, Connecticut

Job Description:

We anticipate the application window for this opening will close on - 6 Dec 2024

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life
The Senior Commercial Enablement Manager position will be a key member of the Global Commercial Enablement Management Organization working to commercialize our Hugo RAS platform with a focus on the Americas Region while also driving and/or supporting global projects.

Commercial Enablement is focused on Medtronic's ambition to expand the Hugo RAS footprint globally and this role has a focused scope on the Americas countries. The Senior Americas Commercial Enablement Manager ensures that end to end processes are setup to support the marketing, sales, installation, service, training and support of a Hugo RAS system in new countries. This role includes program management and oversight of key deliverables required for a successful commercialization of Hugo RAS and any post-launch projects that would be applicable in the Americas region. This role also brings a strong focus on continuous improvement and change management implementation
This role reports into the Global Director Commercial Enablement and the successful candidate must be able to work independently, handle multiple projects and tasks in parallel and communicate effectively with internal and external teams. This candidate brings a good mix of business and technical understanding to allow a holistic viewpoint of launch and post-launch support

This role involves working closely with cross functional team members and Project Managers to prepare project plans, timelines including resourcing, status, and recap reports. You will manage various tasks - budget tracking, risk management, dashboards, update and compile project documentation, schedule meetings and track down open action items.

You Will:

• Drive all activities related to Commercial Enablement and Program management for product launch and post-launch support for all countries within Americas region


• Being a satellite function for the Global PMO to support/drive global programs.


• Work with Project Managers and cross functional team members to identify, resolve or escalate project issues, develop and implement mitigation plans, and remove obstacles.


• Create and maintain commercialization process flows, risk registers, plans, schedules and dashboards.


• Proactive planning, budgeting, anticipating project needs and supporting with execution path.


• Agile and rapidly adapt in a dynamic environment with a comfort level working with teams in various locations globally.


• Solution-focused and resourceful. Self-starter with solid problem-solving, analytical and organizational skills.


• Assign tasks to internal teams and assist with schedule management.


• Make sound judgements with minimal guidance.


• Effectively communicate with various levels of the organization to include being comfortable presenting in meetings.


• Take swift action communicating timing of deliverables, milestones, weekly status, recaps and action items for internal team and clients.


• Ability to connect the dots and work with partial information, with a knack of making long-term informed decisions


• Advocate the Medtronic Mission and culture to motivate and empower others to address them in a way which builds morale and generates ownership.

Must Have:

• Bachelor's Degree in Engineering / Business / Operations and 10+ years of Project Management or Engineering experience.


• 3-5 years of Leadership skills.

Nice to Have:

• Experience in directly managing teams or at least extensive knowledge in leading indirect teams.


• Experience in supply chain / marketing operations / sales operations / service operations would be a plus.


• Experience working with global cross functional teams


• Authentic communicator and collaborator.


• Continuous learner's mindset and implement learnings from peers and other regions


• Ability to provide positive yet critical feedback


• Strong organizational and time management skills for both individual and team tasks.


• Ability to interpret, analyze and translate information, and present in clear, concise and complete manner


• Analytical and process oriented.


• Agility to assess and adapt to changes.


• Creative thinker bringing a fresh perspective to solve problems and situations.


• Able to visualize the bigger picture, but also dive into the details to understand each task


• Experience using project management tools, including Microsoft Project.


• Knowledge of mapping process flow or/and value stream mapping, building project plans and schedules, business and sales operations, new product development process are vital for the success in this role.


• Experience with Microsoft suite of tools (Project, Visio, Word, Excel, PowerPoint, etc.)


• Experience with MIRO, Smartsheet, SharePoint is a great asset for this role


• Strong verbal and written communication skills.


• Able to influence all customers (both internal and external) on issues that impact the business and its technical service and product strategies.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$143,200.00 - $214,800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.