Events Concierge-Sales, Marketing & Revenue Management-Grand Hotel - Main Resort at Davidson Hospitality Group in Mackinac Island, Michigan

Job Description:

Property Description



Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island!



Overview




This is a seasonal Position from April thru October 2025. On island shared dormitory style housing and meals provided at $19/day.



Are you a dynamic and customer-focused professional with a flair for orchestrating exceptional events? Join our team as an Events Concierge and play a key role in curating unforgettable experiences for our guests. With high energy and enthusiasm, you will be the go-to person for all event-related needs, ensuring seamless coordination and personalized service. From corporate conferences to lavish weddings, you will utilize your exceptional organizational skills and attention to detail to execute flawless events that exceed our guests' expectations. If you thrive in a fast-paced environment, possess a natural ability to anticipate guest needs, and are driven by creating memorable moments, we invite you to apply and become an integral part of our dynamic team.


Responsibilities:

• Act as a dedicated point of contact for event planning and coordination.


• Collaborate with clients to understand their vision and provide expert recommendations.


• Coordinate all aspects of event logistics, including venue setup, catering, audiovisual equipment, and transportation.


• Ensure seamless communication between clients, vendors, and internal departments.


• Assist with event budgeting and cost tracking.


• Manage event timelines and handle any last-minute changes or requests.


• Provide exceptional customer service, anticipating and exceeding guest expectations.


• Act as a knowledgeable resource for local attractions, activities, and services.

Join our team of passionate Events Concierges and be a part of creating extraordinary moments and unforgettable experiences. Apply now to unleash your talent, showcase your creativity, and make a lasting impact on our guests' special events. Together, we will bring dreams to life and create memories that will be cherished forever!



Qualifications

• Proven experience in event planning and coordination is preferred.


• Strong organizational and time management skills.


• Excellent interpersonal and communication abilities.


• Detail-oriented with a passion for delivering exceptional customer service.


• Ability to multitask and thrive in a fast-paced environment.


• Proficiency in event management software and MS Office Suite.

Benefits



Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage *


• Dental & Vision Coverage *


• 24/7 Teledoc service *


• Free Maintenance Medications *


• Paid Time Off (vacation, sick, bereavement, and holidays). *


• Tuition Reimbursement *


• Pet Insurance


• Hotel Discounts


• 401K Match


• 25% discount on food and non-alcoholic beverage purchases at all Grand Hotel and Bicycle Street Inn restaurants.


• 20% discount at Grand Hotel retail locations


• 20% discount on Golf, no fee for cart rental


• 20% discount on Miniature Golf at Woodlands Activity Center


• 20% discount on products and services at Astor's Spa

* Full Time Year Round Team members only.


Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.


EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation


Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Apply Now