Field Technician at Franklin Energy in Winston-Salem, North Carolina

Job Description:

Position Summary

We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.

The Field Manger is primarily responsible for overseeing and managing all field personnel who install energy efficient equipment and products in support of all the programs. This includes all Field Technicians, Field Specialists, Project/Scheduling Coordinators, and Field Supervisors for the Direct Installation programs. You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Oversee multiple crews of Field Technicians and Field Specialists to ensure the proper installation of energy efficiency equipment
• Maintain a high level of knowledge regarding air sealing and direct installation
• Manage quality control for all installations performed by field staff
• Coach Field staff to improve services and train them on new technologies and techniques
• Be responsible for inventory control of DI and Air Sealing product, individual tools, team tools, and crew vehicles
• Daily travel to pre-scheduled jobs
• Work with program and corporate staff to create effective and new marketing strategies
• Be a member of several working groups that will coordinate programs with other organizations working in the program
• Oversee and approve the processing of energy efficiency project paperwork through program tracking systems
• Prepare monthly and weekly activity reports to include projects completed, energy savings attained, issues, future projects, and inventory statuses
• Lead presentations promoting energy efficiency programs for targeted groups of customers or trade allies
• Create and manage budgets associated with the Direct Installation and Weatherization programs
• Ensure the safety and monitor the use of proper safety procedures for all Field Staff
• Conduct performance reviews of all Field Staff including Field Technicians, Field Specialists, Project/Scheduling Coordinators, and Field Supervisors
• Provide a professional appearance appropriate for a representative of Franklin Energy and the Utility

Education and Experience

• High School diploma or equivalent
• Advanced degree - Preferred
• 5-7 years of experience required in the electric or natural gas utility industry, facilities management, HVAC design or sales, residential, commercial, and/or industrial lighting, or conservation and energy management. Weatherization knowledge - a plus

Required Skills, Knowledge and Abilities

• Strong customer service and communication skills
• Must be able to handle a wide work variety and work in a fast-paced environment
• Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
• Ability to identify and resolve project application issues with customers and trade allies
• Proficient in Microsoft Office, specifically Word, Excel and Outlook
• Strong data entry skills in entering information in tracking systems/databases
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees
• Ability to analyze and interpret data and solve practical problems
• Knowledge of mathematical concepts such as fractions, percentages and ratios
• Reliable transportation

Licenses & Certifications

• Valid driver's license

Travel Requirements

• Willingness to travel up to 95% of the time with occasional overnight travel

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