IT Project/Service Manager at Mizuho Americas Services LLC in New York, New York

Job Description:

Join the Mizuho team as IT Project/Service Manager for Head Office hosted applications!

In this role you will lead US and Head Office personnel to implement projects and maintain service levels.

KEY RESPONSIBILITIES:

• Work with Head Office members, business owners, developers, operations teams, management and other relevant teams to implement various types of projects


• Support our project from start to finish, including design, procurement, implementation, documentation and release work


• Performing BAU/End User/Audit Support Tasks from start to finish


• Perform troubleshooting and incident management tasks from start to finish


• Continuously improve our business processes, services and support levels


• Perform ad-hoc tasks to support team members

REQUIREMENTS:

• Experience and track record of IT Project/Service management at large and complex financial institutions (3-5 years minimum).


• Tolerance and understanding in multi cultures


• Superior communication skills: both written and oral with technical and non-technical staff in both Japanese/English
  


• Deep understanding of finance, risk, operations, accountings and data processes as well as the technologies enabling them


• Product knowledge of Loans, Derivatives, Securities, Forex, and Repurchase Agreements. Quick learning of other product knowledge


• Basic knowledge for Windows/Unix/Linux, Network, Database and Information Security. Quick learning of other technical skills


• Strong business, analytical, quantitative, problem-solving and decision making skills


• Solid knowledge and expertise in the use of project/service management methodologies and tools


• Quick learning of Mizuho Americas and Head Offices Standards and Procedures


• Excellent skill to prepare presentation material (eg.MS Power point) and present in both Japanese/English


• Excellent skills for MS Access/Excel to prepare business data

The expected base salary ranges from $77k-$145k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.