Instructor/Supervisor, Technical Training at Regional Transportation District in Denver, Colorado

Job Description:

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

This role is responsible for preparing and delivering comprehensive technical training for Revenue and Support Vehicle employees. This role administers the Maintenance Certification Programs and conducts driver licensing training and testing. The position requires the development and implementation of training curricula, maintenance standards, and quality assurance procedures. Additionally, the role involves providing hands-on guidance to mechanics, collaborating with the engineering department, and supervising employees in various training programs. As a safety-sensitive position, it is subject to the rules and regulations of the Drug and Alcohol Policy.

Duties & Responsibilities:    
ESSENTIAL:

• Provide technical training and orientation for bus maintenance, bus transportation, facilities maintenance, and other district sections or outside organizations.


• Develop, maintain, and implement training curricula, schedules, materials; grade, and record performance.


• Administer certification, licensing, skills development, and recruitment programs for the organization, acquiring necessary skills and licenses for proper administration.


• Work with the engineering department on vehicle modifications and upgrades; develop maintenance standards, procedures, and bulletins.


• Assist Quality Control in equipment and materials inspection and quality assurance.


• Provides hands-on guidance to mechanics for troubleshooting, diagnostics, and bus repair across maintenance divisions, private contractors, and support groups.


• Supervise employees in the Technical Training, New Hire, Helper/Apprenticeship, and ELDT Training Programs; conduct performance reviews and hold employees accountable in a union environment.


• Communicate concepts and procedures for high voltage vehicles, assisting the engineering department in creating relevant bulletins and procedures.


• Maintain a comprehensive technical reference library for maintenance, including digital versions for the organization's intranet; review and distributes manuals and documents to stakeholders.


• Recruit staff, including interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of Employee Guidelines, processes, and procedures.

OTHER:

•  All job-related duties as assigned.
   

   

QUALIFICATIONS:  

• Associate degree in Automotive, Body Repair, or Diesel Technology from an accredited post-high school technical school or community college.


• Minimum of two years of experience in bus or heavy vehicle maintenance or collision and body repair, including electrical, hydraulic, and mechanical concepts.


• Minimum of one year of experience designing and facilitating technical training for adults or five years of experience in bus or heavy vehicle maintenance or collision and body repair in lieu of training experience.


• Ability to obtain a Class A CDL with P endorsement within 90 days of hire.


• Certification in a professional vehicle maintenance program such as ASE, AATI, ICAR, Body Shop Certification, RTD Bus Maintenance Certification, or an equivalent program.


• Proficiency in implementing and maintaining Quality Assurance Programs.


• Ability to research, evaluate, and maintain updated knowledge of new technologies and equipment.


• Ability to troubleshoot complex technical problems, determine causes, and recommend effective resolutions.


• Effective oral and written communication skills.


• Sound judgement and effective time and workload management, including planning, organizing, and prioritizing with attention to detail.


• Proficiency with Microsoft Office Sweet and fleet software products like Cummins Insite, ZF Testman, Allison, Meritor Wabco, and Dinex Vansco.


• Proficiency in safety procedures, HAZMAT, and MSDS.


• Ability to navigate Workday and Maximus within three months of hire.

OR

•  An equivalent combination of education, experience, knowledge, skills, abilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.

•  Ability to stand and sit for an extended length of time and walk long distances for long periods of time on uneven terrain and icy ground


•  Ability to work in a standard maintenance environment, which can include, but is not limited to, working with dust, dirt, gravel, fumes, exhaust, various noise levels, various temperatures, and chemicals for an extended length of time as well as in various outdoor, sometimes extreme, weather conditions as required. Demonstrated ability to bend, stoop, reach, twist, climb and work at heights up to 20 feet, access confined areas, push/pull up to 125 pounds, lift/carry up to 80 pounds, and horizontally move equipment weighing up to 90 pounds.

CORE COMPETENCIES: SUPERVISOR

SAFETY: Promotes safety as agency’s number 1 priority in decision-making, reporting, learning, mitigation and follow-up. Zero tolerance for unsafe conditions or acts. Promotes continuous improvement of safety culture.

COMMUNICATION (C): uses coaching skills, good listener, clear and concise communicator, empathetic, respectful of others

TRAINING & DEVELOPING: provides hands on training and instruction, encourages educational development

WORKLOAD MANAGEMENT (C): timely completion of assignments and projects, willingly undertakes special assignments, manages time to address tasks during normal working hours.

PERFORMANCE MANAGEMENT: provides feedback on performance throughout the year, initiates performance plans and disciplinary actions at appropriate times, plans ahead to prepare and present appraisal to salaried employees within thirty days of due date (only exception is unplanned extended absence), consistently follows the CBA in performance management of represented employees.

ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures.

DIVERSITY ORIENTATION: encourages and supports diversity of employees and contractors (Disadvantaged Business Enterprise); participates in Equal Employment Opportunity/Affirmative Action events and training; refers EEO/AA concerns in a timely manner.

JOB SPECIFIC COMPETENCIES

SUPERVISION: provides training and regular feedback, encourages educational development, consistently follows CBA in performance management of represented employees, initiates performance plans and disciplinary actions at appropriate times, plans ahead to prepare and present appraisal to salaried employees within thirty days of due date (only exception is unplanned extended absence)

PROFESSIONAL PRESENTATION SKILLS: engages an audience, creates interest and excitement while taking the complex and making it simple for effective understanding and learning of the information and message

SPECIALIZED KNOWLEDGE: specialty field of knowledge is up to date and properly applied.

CAREER MAP

Based on job performance, experience, education and position availability the next step on the career map for this position may be:

Sr. Technical Training Instructor

We are considering all applications for this position until the close date of 11/14/2024. For consideration, please be sure to apply before the posting end date.

RTD provides equal employment opportunities to all employees and applicants for employment without regard to race (including traits historically associated with race, such as hair texture, hair type, or protective hairstyles), color, religion, national origin, ancestry, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, age, genetic information, disability, service in the military, marital status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Pay Range:

$77,437.00 - $109,380.25 Annual

RTD is an Equal Opportunity Employer, please see our EEO policy ( https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO%20Policy%20Statement-%20UPDATED.pdf )

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate’s relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.

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