Solution Executive, L&F, Revenue Cycle at Healthstream Inc. in Nashville, Tennessee

Job Description:

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

• Mission-oriented work
  
• Diverse and inclusive culture
  
• Competitive Compensation & Bonuses
  
• Comprehensive Insurance Plans
  
• Mental and Physical Health Support
  
• Work-from-home flexibility
  
• Fitness Center Reimbursements
  
• Streaming Good time off for volunteering
  
• Wellness workshops
  
• Buddy Program for new HealthStreamers
  
• Collaborative work environment
  
• Career growth opportunities
  
• Continuous learning opportunities
  
• Inspiring workspaces to collaborate and connect with other HealthStreamers
  
• Free employee parking at our Resource Centers in Nashville, Boulder and San Diego
  

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Overview

The Solution Executive, Revenue Cycle, will be responsible for sales of HealthStream's portfolio of revenue cycle education & training solutions in a team selling model. In this role, the Solution Executive will act as the sales expert with the goal of retaining and expanding product market share through insight, expertise, and evangelism of the value proposition of assigned content. Through consultative selling, the Solution Executive seeks to align our customers' and prospects' staff development needs with HealthStream's Revenue Cycle product offerings by building relationships and credibility with key stakeholders effectively. This individual will have ultimate responsibility for all elements of the sales process, including prospecting, qualifying, positioning, demonstrating, objection handling, and contract negotiating through sale closure, in order to meet or exceed the assigned sales quota.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Analyze market opportunity within existing and prospect customer accounts.
  
• Acquire a deep understanding and knowledge of product components, features, functionality, and benefits.
  
• Present and demonstrate to customers and prospects the product, value proposition and ROI of assigned solutions in a consultative approach via Teams and in person as appropriate.
  
• Collaborate with Account Managers to create and execute upon a sales strategy for the portfolio of assigned solutions to help customers meet their revenue cycle education and training goals (Team Selling)
  
• Devise and execute a plan to target and unseat competitors.
  
• Accountable to create and execute upon an annual business plan that aligns with achieving monthly, quarterly, and annual quota and goals.
  
• Achieve Product Certification for assigned solutions through HealthStream's Product Certification Program.
  

Qualifications

Requirements

• Bachelor's degree or higher is preferred.
  
• Consultative selling experience with a track record of at least 5 years of healthcare sales in highly competitive environments. Revenue Cycle experience strongly recommended and preferred.
  
• Deep knowledge of the healthcare marketplace, including buying cycles, key trends, and budget limitations.
  
• Clear understanding of the need to offer to healthcare organizations the tools to develop coders and others involved in the revenue cycle process who will have an impact on financial reimbursements.
  
• Strong presentation skills and executive presence.
  
• Must have excellent communication skills and the ability to develop C-Suite and VP level stakeholder relationships.
  
• High level of integrity and professionalism.
  
• Comfortable working independently and in a team selling environment as part of an empowering, fast paced, results oriented culture.
  
• Multi-task oriented; works with a sense of urgency and a desire for excellence in performance.
  
• Enthusiasm and initiative, and ability to operate independently with limited oversight.
  
• Ability to travel ~25%
  

Qualifications

• Must have excellent communication skills and the ability to quickly develop relationships, both internally and externally
  
• Familiarity with CRM tools such as SalesForce
  
• Must be able to create and report on data analytics using Excel and PowerPoint
  
• Proficient use of MS Teams/WebEx
  
• Team player with positive attitude
  
• Hunter/Closer. Consultative sales style.
  
• Must be highly accountable for one's own success and able to take ownership of professional self-development
  
• High emotional intelligence required to succeed in this role
  
• Ability to work in a dynamic and complex team selling environment through collaboration with trust and comradery.
  
• Ability to accurately manage sales funnel and forecasting on a weekly basis.
  
• Ability to articulately position our value proposition through passion and with a connection to the importance of revenue cycle workforce development.
  
• Ability to present and demonstrate product in a way that is compelling & easy to understand in a unique healthcare budget environment.
  
• Highly driven to achieve personal and team quota goals.
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  
• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  
• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  
• Fitness Reimbursement
  

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.