Posted in Management 22 days ago.
Type: Full-Time
Madera Residential strongly believes that a company's people are its most important asset. We feel it takes more than just money and benefits to attract and retain good employees. It is a company's culture, values and mission which will set it apart from the competition. These are more than just words to us. These are the guiding principles that inspire us each day to make our work life enjoyable, rewarding and fun. Our team, still operated by our founding partners, has aggressively grown to be an industry leading portfolio in the state of Texas. We are searching for motivated, passionate individuals who are ready to find their job and do it the Madera Way! If this is you, apply now!
Employee Testimonial
Essential Functions
• Responsible for greeting prospects, professionally presenting the features and benefits of the community and securing lease agreements from qualified persons
• Answers incoming phone calls and handles each call accordingly
• Utilizes company software for lead source generation and responds to leads via email, phone or text
• Maintains awareness of marketing and leasing trends and strives for occupancy rates to stay above corporate goals
• Oversees correct completion of all lease applications, application verifications, and notification of prospective clients of results
• Manages Bluemoon online applications and executes signed leases
• Inspects community, tour paths, models and market ready units daily to ensure cleanliness
• Assists residents with service requests and follows up on each request accordingly
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to the apartment industry
• Performs any additional duties or tasks as assigned by the Assistant Manager, Property Manager or Area Manager
• Must maintain a 33% closing ratio and score a minimum of 80% on shopping reports
• Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations. Must be able to accurately perform basic to intermediate mathematical functions. Needs to think rationally beyond a specific set of instructions.
Qualifications
• Proficient in Microsoft Office (Word, Excel)
• Able to effectively and efficiently operate all company required software
• Able to multitask and meet deadlines in a timely and organized manner
• Demonstrated ability to secure leases and exceed sales goals
• Valid driver's license and reliable transportation required
PHYSICAL REQUIREMENTS
• Stand and walk or sit alternatively, depending on specific needs of the day. Estimate 70% of time is spent on feet and 30% sitting at desk.
• Have constant need (66% to 100% of the time) to perform the following physical activities:
o Bend/Stoop/Squat Pick up Litter, Filing
o Climb Stairs Inspect and Show Community
o Push or Pull Inspect and Show Community, Open and Close Doors, Cabinets
o Reach Above Shoulders Inspect Community, Store/Retrieve Supplies
• Have constant need (66% to 100% of the time) to perform standing and walking activities related to inspecting and presenting community and traveling between properties.
• Constant need (66% to 100% of the time) to perform the following physical activities:
o Writing/Typing Corporate, Intern-Office, Client Communications
o Grasping/Turning Telephone, Doorknob Use o Finger Dexterity Operation of Office Equipment
• Lifting/Carrying (paperwork, deliveries, files, miscellaneous):
o Over 25 pounds Rare Need (less than 1% of the time)
o 20-25 pounds Occasional Need (1% to 33% of the time)
o Less than 20 pounds Frequent Need (33% to 66% of the time)
o Under 10 pounds Constant Need (66% to 100% of the time)
VISION REQUIREMENTS
• Constant need (66% to 100% of the time) to complete forms, read and review reports, answer a wide variety of correspondence, view computer screen. Frequent need to see small detail.
• Constant need (66% to 100% of the time) to see things clearly beyond arm's reach; i.e., inspecting and showing community.
HEARING REQUIREMENTS
• Constant need (66% to 100% of the time) to communicate over telephone and in person with prospects, clients, vendors, and corporate and community staff.
SPEAKING REQUIREMENTS
• Constant need (66% to 100% of the time) to communicate over telephone and in person with prospects, clients, vendors, and corporate and community staff.
DRIVING REQUIREMENTS
• Occasional need (1% to 33% of the time) to utilize personal transportation to inspect apartment community and surrounding neighborhood, make trips to the bank and also visit the corporate office. Mileage and gas are not reimbursed.
• Must have valid driver's license and vehicle insurance.
WORKING ENVIRONMENT
• Indoors (66% to 100% of the time); frequently outdoors in all conditions (33% to 66% of the time).
• Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 1% to 33% of the time).
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