Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454.
About the role:
As the IT Platform and Systems Engineering Manager you will lead our Platform Engineering and Infrastructure teams in designing, implementing, and maintaining secure, scalable, resilient solutions that align with our business needs and growth objectives. We are seeking a skilled IT Platform and Systems Engineering Manager with extensive experience in Kubernetes containerization and managing infrastructure for one of the largest freight brokerage firms in the nation.
What’s in it for you:
Competitive compensation, benefits package and perks
Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
Advancement opportunities with aggressive and structured career paths
TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month
Access to the latest emerging technologies
Reimbursement for continuous education and technical training
We win wherever we go – Voted a 2019-2023 Computerworld Best Places to Work in IT
What you’ll be doing:
Lead a team of multi-disciplined, technical engineers gathering requirements, designing solutions and implementing configurations for the company’s platform infrastructure
Manage and prioritize the strategic roadmaps and all initiatives related to the platform and infrastructure, ensuring alignment with business goals
Develop and implement strategies for infrastructure security, monitoring, and performance optimization
Motivate, inspire and develop teammates to continually deliver cutting-edge solutions for our internal and external customers, maintain the highest levels of customer service and satisfaction and fostering a culture of continuous learning and improvement
Prioritize, plan and direct activities to meet objectives and reports on program status.
Develop and maintain a comprehensive backlog of enhancements and fixes, prioritizing according to business impact
Oversee the deployment, configuration, and maintenance of our computing and storage infrastructure to ensure the infrastructure is performing as expected
Lead initiatives to automate infrastructure provisioning, configuration, and scaling using tools such as Terraform and Ansible
Owns the maintenance of an effective recovery plan for all TQL data processing systems and networks, supporting corporate and remote data centers and cloud hosted platforms
Collaborate with other teams (e.g. Cloud, DevOps, Security, Application Development) to ensure seamless integration of infrastructure systems with other enterprise applications and that the platforms are exceeding requirements
Stay abreast with industry trends and best practices in infrastructure management, containerization, and related technologies
Participate in system/service outages and incident recovery with a sharp focus on incident resolution and root cause analysis
Leverage project management tools and processes to lead and manage ahead of schedule delivery of project scopes
Contributes to long range planning and budget discussions
Manage vendor relationships and negotiate contracts for services and products and cultivate strong relationships with internal stakeholders
What you need:
5+ years’ experience managing a platform and/or infrastructure team in a corporate environment
Bachelor’s degree in technology-related field, or equivalent work experience
Excellent leadership skills, with an acute ability to communicate and influence at all levels, ranging from entry-level engineers to company executives
Passion to prioritize tasks and deliver cutting-edge solutions within deadlines with measurable results