This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.
Requisition ID
39137BR
Travel Required
None
Pay Grade Maximum
Compensation is commensurate upon the qualifications of the individual selected
Major/Essential Functions
This is an entry level, clerical position that supports the Values Based Culture of Texas Tech University Health Science Center.
Manage daily activities on pods.
Assist with patient scheduling and appointments.
Admission and discharge of patients (chain in or out).
Assist with patient moves.
Assist with maintaining bed boards.
Effectively communicate with TTUHSC and TDCJ staff.
Assist mental health clinicians with library book carts.
Other duties as required for organizational and departmental effectiveness.
About Managed Care:
Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas. We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services. TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care. Learn more about TTUHSC Managed Care HERE
This valuable team member shall perform work in a manner that reflects the Values of TTUHSC:
ONE TEAM unite and include diverse perspectives to achieve our mission
KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude
INTEGRITY be honorable and trustworthy even when no one is looking
VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit
BEYOND SERVICE create and deliver positive defining moments
Take care of yourself and your family, Enjoy some of the best benefits in the state of Texas:
Comprehensive Benefits Package
Training provided
Continuing education
Loan Forgiveness Program
Retiree Insurance
Paid Leave
Leadership Program
State Pension
Grant Funded?
No
Pay Grade Minimum
Compensation is commensurate upon the qualifications of the individual selected
Pay Basis
Hourly
Schedule Details
Week Days
Work Location
Lubbock
Preferred Qualifications
Prefer experience in a psychiatric/medical and/or correctional setting, computer skills (especially MS Office), medical terminology and 2 years medical office experience.
Campus
HSC - Correctional Managed Health Care
Department
Psych Montford Unit
Required Attachments
Resume / CV
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
Job Group
Information and Records Clerks
Occasional Duties
As assigned.
Shift
Day
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
One (1) year customer service, office or related experience required. Additional education may substitute for the experience requirement.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.