Medical Support Clerk at Choctaw Global in Ft. Bliss, Texas

Job Description:

HIRING ACTION IS CONTINGENT UPON SUCCESSFUL AWARD OF CONTRACT

WHY JOIN CHOCTAW WORKFORCE SOLUTIONS:

Are you a detail-oriented and customer-friendly professional ready to make a positive impact? As a Medical Support Clerk for Choctaw Workforce Solutions (CWS), you will be the first point of contact for our patients and play a key role in ensuring seamless daily operations. If you are skilled in administrative support and data management, we invite you to join our team to ensure everything continues to run smoothly for those individuals who serve our Nation.

YOUR RESPONSIBILITIES:

1. Patient and Staff Coordination:
   1. Welcome and guide visitors, patients, and callers, directing them to the appropriate departments and answering inquiries professionally.
   2. Assist patients and healthcare providers with proper documentation, ensuring patient information is accurately recorded and disposed of per provider guidance.
   3. Effectively support patients throughput by meeting or exceeding the average patient-per-hour of the collective Clinical Practitioners (CPs), promptly reporting any factors that may impact this standard.
2. Record Management:
   1. Retrieve, screen, and update medical records, including Unit Manning Rosters (UMRs).
   2. Manage medical files by coordinating with the Records Manager and maintaining organized filing systems ensuring accessibility.
3. Data Entry and Reporting:
   1. Input essential information into systems such as the Medical Operations Data System (MODS) and Medical Protection System (MEDPROS) to maintain accurate records.
   2. Provide regular database reports, supporting department objectives with reliable data tracking and reporting.
   3. Perform diverse data entry tasks with high accuracy, upholding MTF established policies and procedures for quality standards and national benchmarks.
4. Supply and Inventory Management:
   1. Monitor and maintain an adequate supply of medical forms and other necessary items, submitting re-supply requests as needed ensuring resources are always available.
5. Productivity & Compliance:
   1. Adhere to productivity standards and maintain a level of performance consistent with other team members.
   2. Ensure compliance with health, immunization, and vaccination requirements, and complete all specified DoD, DHA, and MTF training.

WHAT WE ARE LOOKING FOR:

Education:

• High school diploma or equivalent with at least one (1) year of college.
• Must be a United States citizen.

Experience:

• Minimum of one (1) year of experience within the last three (3) years as a medical clerk in a hospital, clinic, or doctor’s office.

Licensure & Certifications:

• Current certification in Basic Life Support (BLS) issued by the American Red Cross or the American Heart Association Basic Life Support for Healthcare Providers.

Skills & Competencies:

• Technical Proficiency:
  1. Proficiency with data entry and database management systems, ensuring accuracy and efficiency in record-keeping.
• Organizational Skills:
  1. Exceptional organizational skills to manage sensitive patient records securely while maintaining an orderly filing system.
• Interpersonal Communication:
  1. Strong interpersonal communication skills for engaging with patients and staff, promoting a welcoming environment.
• Confidentiality Awareness:
  1. Understanding of HIPAA guidelines and patient confidentiality, ensuring all patient interactions and records are managed with discretion.

WORK CONDITIONS:

Location:

• Work will primarily be performed at William Beaumont Army Medical Center (WBAMC) and affiliated facilities within a forty (40) mile radius with potential assignments based on operational needs.

Schedule:

• Hours may vary based on mission requirements, including surge support during mobilizations and demobilizations. Flexibility is required to meet mission demands.

Compliance

• Collaborate closely with a multidisciplinary team, ensuring a high standard of healthcare is maintained.

WHAT YOU WILL LOVE ABOUT THIS POSITION:

• Impactful Work:
  1. Make a real difference in the lives of Service Members (SMs) and their families by ensuring they receive the medical attention they deserve.
• Dynamic Environment:
  1. Experience the excitement of a fast-paced medical setting where your contributions directly affect patient care.
• Team-Oriented Environment:
  1. Be a valued team member with colleagues who share your commitment to excellence.
• Growth & Impact:
  1. Experience a role where your contributions directly support the mission, providing you a sense of daily accomplishment.

JOIN OUR MISSION:

At CWS, we value each team member’s contribution to supporting those who serve our Nation. Here, your work as a Medical Support Clerk will be meaningful and appreciated. From efficient data handling to warm patient interactions, you will play an essential role in a high-impact environment where you can grow and make a daily difference. Come be a part of our supportive and purpose-driven team.

EEO/AAP STATEMENT:

We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to craft and maintain an environment that respects diverse traditions, heritages, and experiences. Choctaw is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions) sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

DISCLAIMER:

The above-noted job advertisement is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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