Senior Manager, Quality Assurance - Seasonal at Sam's Club in Bentonville, Arkansas

Job Description:

What you'll do at



Position Summary...


What you'll do...


At Sam's Club, we help people save money so they can live better. This mission serves as the foundation for every decision we make to create the future of retail, from responsible sourcing to sustainability - and everything in between.


At Sam's Club, we help people save money by providing a lifestyle brand made with our member & planet in mind. This mission serves as the foundation for every decision we make and drives us to create the future of retail. As a Senior Manager, Quality Assurance -
Seasonal, you'll serve as an advocate for our Members and will see the products you work on come to life in clubs and online. You'll work closely with product developers and global sourcing associates, safety & compliance managers, merchants, and leadership to ensure our Private Brands items consistently offer great quality and value to our Members. As a trusted quality expert with solid technical credentials, you'll help guide the team to take the appropriate actions and build capabilities. Through the scale and access of the Walmart system, you'll be able to truly impact the business and the lives of millions of Members worldwide. Along the way, you'll be guided by our deep-rooted culture with the support and tools you need to do your best work.



This role will be based out of our home office location in Bentonville, Arkansas. Please note that this role will not support immigration-related employment benefits such as H-1B, TN, L-1, or STEM Extension.




You'll sweep us off our feet if:

• You are adept at working with a large supplier base across a broad range of categories and internal stakeholders.


• You have a passion for delivering outstanding quality items for our Members and ensuring products are well-designed to deliver on Member expectations.


• You are a strong influencer and problem solver who enjoys working with cross functional partners and internal clients.


• You are data savvy and a strong communicator: you can analyze performance, identify trends and critical differences, and create actions plans that deliver results.


• You are tenacious, dedicated, agile, and a self-starter: you can adapt approach to ever-changing business requirements and will do whatever's needed to finish on schedule while still ensuring sufficient quality standards are maintained.

You'll make an impact by:

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  Developing Member-winning products: you'll assure quality during initial development supporting areas from minimum quality standards & specification development through product testing & production approval.


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  Assuring in-market product quality: you'll closely assess the quality of our Private Brand items across multiple metrics, reporting results & identifying areas of opportunity, and driving successful correction action.


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  Influencing decisions: you'll leverage your knowledge and expertise and will regularly collaborate with product developers, merchants, and suppliers to answer key business questions and respond to issues.


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  Building relationships: you'll work closely with 3rd party labs, product development & cross-functional teams to refine our quality monitoring programs to ensure optimal execution.


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  Knowing your categories: You'll provide valued subject matter expertise on quality requirements, technical solutions, and resources for the categories you support and are always thinking about ways to improve.

Preferred Qualifications

• Degree in engineering, science, or similar technical field.


• 8+ years' experience in quality assurance, product development, manufacturing, or related area.


• Experience within the retail CPG industry, General Merchandise, and test protocol development.


• Relevant professional certifications (e.g. ASQ Certified Quality Engineer, Quality Auditor, Six Sigma, or similar) relevant to the Quality Assurance field.


• Expertise in Statistical Analyses or Data Visualization.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
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- Health benefits include medical, vision and dental coverage
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- Financial benefits include 401(k), stock purchase and company-paid life insurance
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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.


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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.


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The annual salary range for this position is $90,000.00-$180,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


Bachelor's degree in Business, Communications, Education, Engineering, or related field and 4 years' experience in training, quality, product development, or related area OR 6 years' experience in training, quality, product development, or related area.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


Assessing training programs and customer service levels in a production, sales, or customer service environment., Providing performance feedback or on-the-job training, Supervisory


Masters: Business, Masters: Communication, Masters: Computer Engineering, Masters: Education


Six Sigma - Certification




Primary Location...



2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America



About Sam's Club



Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.


Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.


Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.


"I love that at Walmart, each associate has the opportunity and autonomy to create their own career path and grow." - Diane, Project Manager



Hello, NW Arkansas



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