Training Specialist - Austin, TX (multiple positions) at MMC in Austin, Texas

Job Description:

Working at Marsh means joining a team of diverse thought leaders across the globe, dedicated to helping clients manage some of the world's most challenging and complex risks. From how to proceed during a pandemic to concerns about cryptocurrency, to the latest game changers for the sports or entertainment industries, our colleagues are out front tackling some of the most pressing, compelling and important issues of the day.


Marsh is seeking candidates for the following position, based in the Austin Lakeline office (hybrid, with 3 days a week in the office when not conducting onsite training):



Training Specialist




What can you expect?

• As a Training Specialist, you will be an essential part of a highly skilled team, delivering training to internal colleagues through structured programs
  
  


• You will work on multiple projects across the organization, from training development to delivery
  
  


• You will assist in the design of needed training materials and test new designs to ensure effectiveness, providing feedback and improvement opportunities for new training programs
  
  


• You will work closely with internal clients and appropriate consulting organizations to improve processes as well as document changes that are implemented
  
  


• You will maintain a focus on meeting the standards of the organization through an understanding of Professional Standards and any internal quality measures that are implemented as a core function of the role
  
  

What is in it for you?

• An exciting, impactful role at a Fortune 500 company, one that will expose you to many areas of the company, senior leaders, and various aspects of commercial insurance that will allow you to expand your network, gain valuable knowledge, enhance your skills, and make a difference in the lives of our employees
  
  


• A culture of internal mobility, diversity, and inclusion, in a collaborative environment
  
  


• Flexible work opportunities to ensure a healthy work/life balance.
  
  


• A convenient North Austin location near the Lakeline MetroRail station with onsite amenities like a free fitness room, showers, indoor bicycle storage, jogging trails, and onsite food service
  
  


• Benefits including Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, a generous 401k match and PTO allowance, Employee Stock Purchase program, and Tuition Reimbursement
  
  

We will count on you to:

• Deliver onsite and virtual training to internal colleagues across the globe, through structured training programs
  
  


• Coordinate training requests; develop training delivery calendars; schedule training locations for new hire classes, workshops, lunch and learns, etc.; and plan/schedule training delivery to ensure trainings are well-organized and successfully conducted
  
  


• Coordinate training support from other internal training resources as required in the delivery of the curriculum
  
  


• Recommend improvements and enhancements to the training curriculum in order to close gaps and improve results
  
  


• Keep up to date with the latest enhancements in the training field by maintaining contacts and/or memberships in professional training organizations
  
  

What you need to have:

• At least 3 years' experience in training facilitation, training development, and competency-based models
  
  


• Expert Microsoft Office proficiency; you will mainly use Excel, PowerPoint and Outlook; knowledge of basic Excel formulas, pivot tables, and Outlook organization is beneficial
  
  


• Exceptional communication skills, as you will be responsible for delivering structured training content to internal colleagues across the globe
  
  


• Excellent time management, organizational, and multi-tasking skills - although this role is highly collaborative, your work is also self-directed, so you'll need to effectively manage your time as well as organize and prioritize your tasks
  
  


• Ability and aptitude to conduct research; you don't mind digging when you need more information
  
  

What makes you stand out:

• Bachelor's degree
  
  


• Experience with Articulate 360 training software and Camtasia video editing software highly preferred
  
  


• Corporate training experience
  
  


• Ability to analyze and ascertain needs, linking training and design to performance and operational processes
  
  

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.


Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations @mmc.com.


Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. Apply Now