Supervise and lead the maintenance and facilities staff, fostering a collaborative team environment.
Provide guidance, motivation, and development opportunities to team members, ensuring high performance and adherence to company standards.
Excellent project / time management skills with ability to prioritize.
Ability to think strategically and creatively to solve problems.
Facility Operations Management:
Oversee day-to-day operations of the corporate office, including managing office repairs, maintenance tasks, and janitorial services.
Act as a "task master" by proactively addressing maintenance issues, hanging artwork, building furniture, and performing basic handyman tasks.
Ensure all technical systems (HVAC, plumbing, electrical) are operational and troubleshoot any issues as they arise, using root cause analysis.
Ensure the successful completion of all open service tickets managed through the web-based facilities work order management system.
Vendor & Stakeholder Coordination:
Work closely with vendors, electricians, mechanics, and service providers to ensure optimal delivery of services.
Maintain strong relationships with external vendors to manage contracts, negotiate terms, and monitor service levels.
Ensure compliance with local building codes, health, safety regulations, and company policies.
Develop strong working relationships with the building engineering staff and porter teams.
Partner with internal and external security teams to ensure employee and building safety.
Strategic Planning & Collaboration:
Work closely with the Director of Workplace Services to strategize, manage daily operations, and ensure budget limitations are respected while achieving quarterly and annual goals.
Assist in long-term facilities planning, contributing to discussions about space optimization and operational improvements.
Emergency & Project Management:
Respond to emergencies, including janitorial issues, ensuring swift resolution to minimize office disruptions.
Lead small-scale office projects, such as office reconfigurations, expansions, or relocations, and support larger corporate projects when necessary.
Technical Support:
Perform hands-on technical tasks, such as hanging artwork, assembling office furniture, and conducting routine maintenance.
Troubleshoot maintenance problems, identifying and addressing root causes to prevent recurrence.
Flexibility & Support:
Be willing to work flexible hours to address facility-related issues outside of regular office hours, including early mornings and late evenings.
Requirements:
Education & Experience:
College degree required; BOMA (Building Owners and Managers Association) certification preferred.
5+ years of experience in facilities management within a corporate setting, with prior experience managing teams.
Experience with vendor management, service contracts, and overseeing building maintenance.