Front Desk Coordinator at Doctors of Physical Therapy in Wauwatosa, Wisconsin

Job Description:

At Doctors of Physical Therapy our Front Desk Coordinators are the glue of our clinics. We are looking for a full time Front Desk Coordinator to uphold our excellent customer service and contribute to the patient experience. Join a team that offers you support to grow your career.
Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment that is efficient.
Responsibilities include:

Greet patients
Effectively communicate patients, families, team members, clinicians and all departments.
Provides detailed instructions to patients for their visits.
Reviews and evaluates patient charts for data entry accuracy.
Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources.
Familiarity with Outpatient Rehabilitation/Medical services and medical terminology.
Answering phones
Patient registration/data entry
Scanning/faxing/other clerical duties
Collecting copay's and patient balances
Patient scheduling-Schedule Management
Patient Care assistance as needed
Strong organizational skills
Knowledge of Insurance benefits

Benefits:

Paid Time Off
Paid Holidays
401k
Medical, Dental, and Vision Insurance
Elective MetLife benefits available
Growth Opportunities

Must be available to work Monday through Friday and 2 evenings (7pm) a week.