Senior Manager of Process Excellence at Becton Dickinson NA in San Diego, California

Job Description:

Job Description Summary




Job Description



We are the makers of possible


BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.


We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.


As the Senior Manager of Process Excellence, you will play a pivotal role in supporting the Released Product Management within Infusion business by optimizing end-to-end Program Management, business processes and preventative problem solving. Specifically, this role will use standard methodology in cross functional team/external partnership leadership to drive excellence in On-Market Product areas such as End of Life, Failure Investigations, CAPAs, platform and product design and development, commercial launch, with heavy emphasis on sustaining (release product management).


Responsibilities will include fostering collaboration and innovation to develop strategies and initiatives that drive EOL, CAPAs, Failure Investigations & organizational transformation, ultimately enhancing efficiency, effectiveness, and cost reduction across R&D, Supply chain & Quality metrics and other support and operational functions. Specifically, they will use standard processes in cross functional team/external partnership leadership to drive excellence in sustaining activities within Infusion business.



Duties and Responsibilities

• Provide Technical and business insight for complex medical device programs with responsibilities for large elements of product development, design transfer and sustaining efforts.


• Establish and implement a robust framework centered on process improvement methodologies, tools, and cultural change.


• Lead initiatives to optimize internal systematic processes and key platform metrics.


• Facilitate kaizen workshops to expose inefficiencies and transform fragmented processes into cohesive, efficient systems.


• Proactively align team members and management on project goals, scope, and issue resolution, ensuring clear communication with stakeholders.


• Champion a high-performance culture focused on continuous improvement, innovation, learning, and quality.


• Apply Technical and Business Acumen: Quickly adapt to new products, technologies, infrastructures and change management.

Knowledge and Skills:

• Exceptional communications skills. Ability to communicate clearly and concisely to all levels of the organization, spanning cross-functional teams to business leadership.


• Proficient in cross functional/cross-sites/external strategic partner team leadership delivering critical business goals within a phase-gate based product development process.


• Proficient in the development and deployment of program management tools and techniques including methods for tracking progress, risk management and delivery of major landmarks.


• Set clear objectives and measurements. Skilled at facilitating team dynamics. Champions development in others. Creates strong morale and spirit on teams. Share wins and successes and fosters constructive challenge. Thrive in achieving success through others.


• Possess the skills and ability to engage, influence, and direct all functions and partners involved in the development of new products. Anticipate and understand implications across all functions.


• Excellent influencing skills with the ability to achieve ambitious goals through others without direct authority across different functions, external partners, geographies, and cultures. Drive for accountability within self and others.


• Ability to take disparate data points and make sound business decisions and bring clarity to ambiguous situations. Look at the big picture and the long range with an instinct for trade-offs (i.e. user experience vs. technical aspects / short vs. long term / risk vs. reward / resources vs. budget).


• Time management, self-control, continuous learning, drives for order yet flexible and nimble. Versatility of thought and action in unanticipated circumstances using structured tools at their disposal to respond effectively and resolve unanticipated changes.


• Relentless advocacy for the customer with a focus on meeting or exceeding customer requirements. Driving the team to make trade-offs that optimize customer and business value while maintaining program velocity and outcomes that sustain the highest standards of quality.

Required Qualifications:

• Bachelor's degree in science, Technology or Marketing required. Master's degree or PhD preferred.


• Minimum 10 years experience with change management, failure investigations, CAPAs and QMS


• Minimum 4 years experience in medical device industries required, including experience in FDA or other regulated environments.


• Exceptional analytical, critical thinking and problem-solving skills coupled to strong business and strategic.


• Highly effective interpersonal skills on a cross-cultural level with excellent oral, presentation, and written communication skills, including engagement with Executive level management.


• Exceptional leadership qualities in consistently delivering results. Inspirational and motivational balancing accountability with mentorship and support. Strategic and yet able to comprehend and manage details. Expert in balancing risk with progress and a timely path for escalation.

Preferred Qualifications:

• Certified Lean Six Sigma Green (LSSGB) or Black Belt (LSSBB)


• Change Management certified professional - Prosci - ADKAR, Kotter, etc.


• Strong technical background


• R&D experience is a plus

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.



Why Join Us?



A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.


To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.


To learn more about BD visit https://bd.com/careers


Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.


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Primary Work Location

USA CA - San Diego TC Bldg C&D



Additional Locations




Work Shift



At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You .


Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.



Salary Range Information

$133,800.00 - $220,800.00 USD Annual Apply Now