Recovery Specialist - Andrew House Boston at Bay Cove Human Services, Inc. in Boston, Massachusetts

Job Description:

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.


Job Summary: The Recovery Specialist provides recovery-oriented supports in the form of psychoeducation, peer supports, and introduction to self-help groups, etc. and provides direct, individualized patient care by assisting patients with daily living activities and accompanying patients to and from examinations and treatments. The Recovery Specialist contributes to Bay Cove's mission by supporting individuals in their recovery journey to recovery and mental wellness. This is a non-exempt position.



Essential Functions of Position:


• Work with the multidisciplinary team to support the processes for patients' admission (greeting, sign-in, orientation, search and belongings processing), transfer, discharge, ongoing observation and care, while ensuring respect and dignity.
• Provide non-professional nursing or other supportive care under the direction and supervision of professional nurses/counselors, including conduct safety checks throughout the shift and documenting findings.
• Monitor patient activities at all times, including groups, recreational activities, free time, fresh air breaks, outings, etc., and interact therapeutically with patients to ensure their needs are met.
• Facilitate and promote patient's participation in wellness and recreational activities, as well as assisting in the facilitation of educational and recreational groups under the guidance of Case Managers and Counselors.
• Observe patients for changes in behavior, communicate observations to nurses and managers in order to elicit guidance on steps to take, carry out recommendations, and document all observations and responses to service planning.
• Conduct check ins with patients as requested by Case Managers and Counselors to support treatment goals.
• Participate in general unit upkeep duties, including emptying rubbish barrels, cleaning the dining room (wiping down tables, washing cups and coffee pots), and bathrooms each shift (toilets, sinks, showers), washing patient and house laundry, and cleaning up after meetings.
• Maintain concise and accurate documentation as assigned.
• Drive and accompany patients to appointments or discharge destinations in the absence of the driver.
• Attend and participate in staff meetings, supervision, and related professional development sessions.
• Other job-related duties as assigned.


Requirements for the position:


• High school diploma or equivalent.
• Six months experience in health and human service-related field preferred, preferably working with those with co-occuring mental health and substance use disorders.
• Demonstrated understanding of, and committed to adhere to, federal and state policies (42 CFR Part 2, HIPAA) and ensure appropriate releases are obtained prior to exchanging or disclosing necessary patient information.
• Demonstrated verbal communication and interpersonal skills.
• Individuals with lived experience are encouraged to apply.
• Basic proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.



Physical Requirements


• Frequent interaction with providers, colleagues, customers, patients/clients, and visitors requiring the employee to communicate, as well as detect and interpret information, needs, and issues quickly and accurately, occasionally during emergency situations.
• Frequent communication of accurate information, instructions, and ideas so others will understand.
• Bending to retrieve, lift, and carry supplies and equipment up to twenty (20) pounds.
• Frequent movement throughout the unit to access, obtain, or distribute supplies (sometimes pushing or pulling equipment), interact with patients, assist in the transport of patients, etc.
• Undertake lifesaving efforts by conducting CPR via the provision of chest compressions and rescue breathing as needed until relieved by medical professionals.
• Remain in a stationary position for an extended period of time, as needed.
• Operation of a vehicle which requires sitting, detecting and interpreting signs, traffic signals, and the actions of other vehicles.


Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.