Information Technology Policy / Training Specialist at Aleut Federal, LLC in Colorado Springs, Colorado

Job Description:

Aleut Federal, LLC


Job Category: Technology
Requisition Number: INFOR002702

Posted: November 1, 2024
Schedule: Full Time
Location: Colorado Springs, CO 80919, USA

Job Details

Description

Aleut Federal is an Alaskan Native-owned enterprise dedicated to supporting the Unangax people of the Aleutian Islands. We provide top-notch service to various branches of the federal government and prioritize community involvement. Our culture encourages growth, diversity, and inclusion, and our motto, "We are One", reflects our unity and purpose. 

The Business Analyst will play a critical role in interpreting current business needs, facilitating the generation of new ideas, developing and implementing solutions, and testing for functionality. This position will be instrumental in establishing the technical vision and analyzing tradeoffs between usability and performance needs.

Responsibilities: 

• Content Creation: will work with USG customers to research, write, edit and proofread content materials.
• Content Management: will work with USG customers to manage content lifecycle, including publishing, optimization and updates
• Content Quality: work with USG customer to ensure content is relevant, accessible and posted in a user-friendly format
• Content technical development: work with team to oversee the technical development and implementation of templates for SOPs, How-To-Guides, Instructions, etc.
• Identify, define and document information technology needs and objectives, current operational procedures, problems, input and output requirements and levels of systems access with the assistance of leadership team and staff
• Influence and manage requirements using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, surveys, workflow analysis, etc.
• Prepare technical reports by collecting, analyzing and summarizing information and trends
• Perform daily, weekly and/or monthly reviews and analyses of current processes using operational metrics and reports
• Gather information from multiple sources and critically evaluate it, reconcile conflicts, and disseminate high-level information into details
• Deliver work products throughout the project life cycle
• Confer with project managers to define concepts and use enterprise-wide requirements definition and management systems
• Communicate and collaborate proactively with internal and external customers to analyze information needs and functional requirements
• Participate in user acceptance testing and undertake the functionality testing of new system/s
• Develop training curriculums and conduct formal training sessions
• Develop and utilizes standard templates to accurately and concisely write requirements specifications
• Act as a team lead on designated projects or assignments and provide work direction to one or more technical or administrative staff  

Requirements:         

• Top Secret Clearance with SCI Eligibility
• Strong applied knowledge of platform services and a basic understanding of DevOps practices
• At least five (3) years of relevant experience (Bachelor’s Degree may be used towards experience)
• Ability to problem solve and think critically
• Attention to detail, good communication skills, good project management skills
• Excellent analytical, mathematical, and creative problem-solving skills

Preferred:

• Military and/or government experience a plus
• Business Management Professional (BMP) Certification a plus
• Experience with ServiceNow a plus
• Experience with SharePoint a plus
• Agile/Scrum Practitioner certifications a plus
• ITIL certification a plus
• Certifications in CompTIA Network+ and/or CompTIA Security +
• At least four (4) years of government contracting or equivalent experience
• Bachelor’s Degree from an accredited university in Computer Science, Software Engineering, Business Administration, Management, or another scientific or technical discipline

Locations: This position will be expected to perform duties at any customer facilities within Colorado Springs.  

Rate: $80K-$95K 

Closing Date: We will be accepting applications for this position until 15 November 2024 at 4:59 pm EST. 

Aleut offers the following benefits to eligible employees:  

• Health insurance 
• Dental/Vision Insurance  
• Paid Time Off 
• Short- and Long-Term Disability  
• Life insurance  
• 401k, and match 

EEO Statement: 

Aleut Federal, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, AF complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AF prohibits workplace harassment based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

#aae

#CJ 

Hiring Manager: Michael P. Bates 

Keywords: TS//SCI, Content Management, Training, Security+, SOPs, How-To Guides, Policy Development

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