Senior IT Operations Lead, TS/SCI at Blue Sky Innovators in Reston, Virginia

Posted in Other 23 days ago.

Type: full-time





Job Description:

ResponsibilitiesTeam Leadership and Oversight:Supervise, mentor, and develop a team of IT specialists responsible for network administration, helpdesk operations, and systems management.Conduct regular performance evaluations, identify training needs, and provide opportunities for professional growth.Coordinate staff schedules to ensure 24/7 operational coverage for critical IT functions, including support for classified environments.Infrastructure Management:Manage both classified and unclassified network environments, ensuring segregation and compliance with NIST, DFARS, and ITAR standards.Oversee the administration of on-premise and cloud-based infrastructure, including virtual machines, cloud storage, and networking in Azure.Ensure high availability of IT services by implementing redundancy, load balancing, and disaster recovery plans.Microsoft 365 and Cloud Operations:Manage Microsoft 365 tenants, including Exchange, Teams, OneDrive, SharePoint, and enforce compliance policies such as DLP and encryption.Administer and secure Azure AD and implement conditional access policies to control access across classified and unclassified systems.Automate tasks using Azure Automation, PowerShell, and other scripting tools to streamline IT operations.Security and Compliance:Ensure compliance with CMMC, DFARS, NIST 800-171, and ITAR regulations across all IT environments.Implement and manage multi-factor authentication (MFA), encryption, and firewall policies to secure networks and systems.Collaborate with the Information Systems Security Manager (ISSM) to maintain compliance for classified environments, prepare for audits, and respond to inspections.IT Operations and Support:Develop and maintain standard operating procedures (SOPs) for IT operations, including incident response, disaster recovery, and business continuity.Oversee helpdesk support services to resolve escalated issues efficiently and ensure end-user satisfaction.Monitor systems and networks using IT monitoring tools to ensure uptime and early detection of issues.Vendor and License Management:Manage vendor relationships and cloud service providers (e.g., Microsoft, Cisco) to support IT operations and projects.Track and ensure compliance with software licenses, including Azure and Microsoft 365 subscriptions.IT Strategy and Innovation:Identify and evaluate emerging technologies to enhance operational efficiency and security.Lead the development and implementation of hybrid IT solutions across on-prem and cloud environments.Collaborate with leadership to align IT strategies with business goals and operational needs.QualificationsMinimum Education:Bachelors degree (BS) in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.Required Experience:8+ years of experience managing IT infrastructure and operations, including leadership responsibilities.Demonstrated experience managing Microsoft Azure and Microsoft 365 ecosystems.Experience overseeing IT support teams, including performance management and scheduling.Strong understanding of classified IT environments, including compliance with DFARS, NIST 800-171, and ITAR.Preferred Certifications:Microsoft Certified: Azure Administrator AssociateMicrosoft 365 Certified: Enterprise Administrator ExpertCertified Information Systems Security Professional (CISSP)CompTIA Security+ITIL Foundation certification for service managementTS/SCI Eligible ClearanceKey SkillsExpertise in cloud computing and hybrid environments.Leadership and team management skills with the ability to develop and inspire a team of IT specialists.Strong knowledge of network security, firewalls, and VPNs.Proficiency in identity management using Azure AD and conditional access policies.Excellent problem-solving and troubleshooting skills, with experience in automation tools like PowerShell.Blue Sky Innovators, Inc. is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, protected veteran status, or any other characteristics protected by applicable law. If you are a qualified job seeker with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.blueskyinnovators.com as a result of your disability. To request an accommodation, please email us at careers@blueskyinnovators.com and provide your name and contact information. Please note: this is only for job seekers with disabilities requesting an accommodation.
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