Diamond Guard Insurance: Allstate in Bedford, TX, is an award-winning agency that has been a part of the Allstate family for over 30 years. Our agency takes pride in providing consultative services to the community to help them understand their protection needs. We offer unique solutions using Allstate's world-class products and provide guidance during life events.
Role Description
This is a full-time on-site role for a Customer Service Professional at Diamond Guard Insurance: Allstate in Bedford, TX. The Customer Service Professional will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a superior customer experience on a daily basis.
Qualifications
Customer Support, Customer Service, and Customer Experience skills
Strong ability to maintain high levels of Customer Satisfaction
Proficient in Phone Etiquette
Excellent communication and interpersonal skills
Ability to work well in a team environment
Prior experience in a customer service role is a plus
Knowledge of insurance products and services is beneficial
Benefits
Comprehensive on-the-job training with continuous learning and development courses
Positive work environment: our culture is fun, energetic and engaged