The Office Manager serves as the first point of contact for visitors and callers, offering exceptional customer service while managing the administrative needs of the office. This role involves greeting visitors, handling incoming calls, managing office supplies, and providing support to the team with various administrative tasks. The ideal candidate is organized, professional, and able to handle multiple responsibilities in a dynamic environment.
Duties and Responsibilities
Greet visitors, manage sign-in processes, and direct them to appropriate personnel or meeting rooms.
Answer and direct incoming phone calls professionally and promptly.
Receive and sort mail, deliveries, and packages. Leading, developing, and coaching a team of Food Scientists
Maintain office supply inventory, ensuring necessary materials are ordered and stocked.
Assist with scheduling meetings, preparing meeting rooms, and setting up equipment.
Coordinate and manage office services such as cleaning, maintenance, and repairs.
Assist with travel arrangements, including booking accommodations and transportation.
Ensure office common areas are tidy, organized, and presentable.
Demonstrated ability to meet deadlines and manage work priorities effectively with minimal supervision.
New hire support; assisting with setting up workstations, conducting office tours, etc.
Employee engagement support including recognizing work anniversaries, birthdays and other milestones
Qualifications
High school diploma or equivalent required; associate or bachelor's degree preferred.
Proven experience as a receptionist, office administrator, or in a related field.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.
Strong communication and interpersonal skills, both written and verbal.
Ability to handle sensitive information with discretion and confidentiality.
Ability to handle multiple tasks simultaneously while maintaining a high level of accuracy and professionalism.
Familiarity with general office operations, including managing schedules, filing systems, and basic accounting or invoicing.
Experience managing a multi-line phone system is a plus.